# New Plex app interface **URL:** \ **Category:** Plex Players\ **Tags:** server-windows, android-tv\ **Created:** [October 17, 2026, 3:19am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670 "2026-10-17T03:19:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![cujod2](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@cujod2](https://forums.plex.tv/u/cujod2)\ **Post date:** [October 17, 2026, 3:19am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670/1 "2026-10-17T03:19:36Z")
Since the new app upgrade, I cannot get pass “server update required” install now. Follow the prompts, then it just keeps asking again and again. Same on my PC which hosts the server, it takes ages to install the server update. Previously, my Google app would install the server quickly, instantly, now it doesn’t even work I have tried reinstalling the app, wiping cache and data, sign in and out. Nothing works. Help!! ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [October 17, 2026, 4:01am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670/2 "2026-10-17T04:01:59Z")
Which Plex Media Server version is installed? Try downloading and installing the server update manually. [https://www.plex.tv/media-server-downloads/?cat=computer&plat=windows](https://www.plex.tv/media-server-downloads/?cat=computer&plat=windows) ---
**Author:** ![cujod2](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@cujod2](https://forums.plex.tv/u/cujod2)\ **Post date:** [October 17, 2026, 7:36am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670/3 "2026-10-17T07:36:27Z")
Windows version is 4.133.0 Which is now saying everything is up to date Google TV is stuck on not sure but it insists it needs 1.41.2 or newer yet it will not update it for me. It’s driving me crazy. I’m looking to alternate options now. All I want to do is stream a few movies from my computer hard drive ffs ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 17, 2026, 11:09am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670/4 "2026-10-17T11:09:15Z")
> [@cujod2](#): > > Windows version is 4.133.0 This is the version number of the web app, not of the server. But since it is also very old (July 2024), I assume your server is similarly outdated. Yes, it looks like you are stuck at PMS 1.40.5.8921 ---
**Author:** ![cujod2](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@cujod2](https://forums.plex.tv/u/cujod2)\ **Post date:** [October 18, 2026, 2:33am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670/5 "2026-10-18T02:33:07Z")
Yes you are right so I downloaded the latest server from the website and installed and for a fleeting moment, thought all was fixed. My Google TV plex app suddenly linked to the server and everything “looked” pefect till we went to watch a movie and then it asked us to sign up for PLex Pass to watch remotely. When I checked the connection in the plex app, it said “[relay connection](https://support.plex.tv/articles/216766168-accessing-a-server-through-relay/)”. I have no switched that off in the web settings, but now it cannot link to my server at all from the TV. Not sure what to do now. It was never this hard previously. Thanks for you advice ---
**Author:** ![napolij](https://avatars.discourse-cdn.com/v4/letter/n/a4c791/32.png) [@napolij](https://forums.plex.tv/u/napolij)\ **Post date:** [October 18, 2026, 2:52am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670/6 "2026-10-18T02:52:01Z")
Is your Google TV device on a different subnet than your server? That would make your server think the client is remote. What is the IP address of your Google device and what is the IP address of your Plex server? ---
**Author:** ![cujod2](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@cujod2](https://forums.plex.tv/u/cujod2)\ **Post date:** [October 18, 2026, 4:40am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670/7 "2026-10-18T04:40:33Z")
Google TV is 192.168.0.233 Plex server is private 192.168.0.136 : 32400 Public 101.173.128.178 : 14959 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 18, 2026, 8:34am UTC](https://forums.plex.tv/t/new-plex-app-interface/944670/8 "2026-10-18T08:34:30Z")
Look at the properties of the network connection in Windows. It must read “private”, and not “public”.