New Plex Guide Very Poor in UK

Yes I noticed this. Was escalated. The data is available for our next ingestion which should complete before the morning. I cannot say if this ingestion will complete before the overnight Plex Media Server guide refresh - so assuming the next ingestion completes ok, a guide refresh tomorrow morning should pick the data.

Lets wait and see what happens after tomorrows update.

Many thanks!

Just refreshed the guide and it is now called ‘Six Nations Rugby’.

8 out of cats does countdown on Fridays at 21:00 still showing as S19.E4 rather than S19.E5!!!

At least things are dealt with for the UK and the US. In the German section there has been silence for almost a month now. We are probably too low in numbers to be up in priority. Not worth to report anything and waste your time with this.

Emmerdale on 003/103 (7pm and one at 8pm) UK Freeview is showing a wrong date for the rest of this week

All dated as 1/1/20

White House Farm tonight (05/02) on ITV 003/103 at 9pm

Showing as S1E4, should be E5

I can see it is still referencing a 2018 airing

I think Traffic Cops has serious issues and there is no source for the truth with respect to what is airing

Channel 5 No access outside UK
shows shows 6th Feb 9pm airing as Episode 16 S8 E16. Radio Times TV Guide & Listings | Radio Times shows airing as NEW EPISODE https://www.radiotimes.com/tv-programme/e/kyh44b/traffic-cops--traffic-cops-under-attack/ and which episode number is Under Attack ? - thetvdb does not show a title https://www.thetvdb.com/series/traffic-cops-2018/seasons/official/5

channel 5 guide shows it as Episode 17

Radio Times shows it as Episode 20 which is what thetvdb has

I don’t think our provider stands a chance of getting it right if their source is the channel itself. But I will continue to flag that it is a problem area

It is showing as 2/24/18 - 2018 REPLAY Ireland v Wales - which I presume is wrong

Our provider source for data as far as I know are the channels themselves.

I did not. Read my post

correct. which does not say it was fixed

I know and I already said that earlier today so don’t need to be notified for something i already confirmed

This has been referred to our provider. The episode numbers are out by 1 as you have discovered.

This has been referred to our provider to rectify

This has been referred to our provider to fix

This has been referred to our provider. But it will be attributed to the channel itself. If you look at the ITV 2 schedule here https://www.itv.com/hub/tv-guide/2020-02-08 you can see they refer to it as “Love Island: Unseen Bits” and not “Love Island: Unseen Bits #4”

No it had not. I was busy dealing with the issues and responding at the same time. It did not get reported until just before I said it did

Thanks for flagging this. Appears to be an ingestion issue at our end. I am investigating

@chenks you should realise for each issue it may take some time to investigate and establish where the issue is and if it is at our end or provider. The continuous posting and querying what I am saying does not help and only takes time better spent dealing with the issues