# New Plex Movie agent

**URL:** <https://forums.plex.tv/t/new-plex-movie-agent/616169>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 23, 2020, 8:05am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169 "2020-07-23T08:05:00Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 8:05am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/1 "2020-07-23T08:05:01Z")

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Server Version#: 1.20.0.3125  
Player Version#: 4.34.4

With this version, the original Plex Movie agent is now called “Plex Movie (legacy)” and the new one, “Plex Movie” but here I can not see Local Media Assets (Movies) which I believe I need for Plex finding external .srt subs.

Thenks

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 23, 2020, 8:08am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/2 "2020-07-23T08:08:56Z")

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It should work nonetheless.

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**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 8:10am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/3 "2020-07-23T08:10:05Z")

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Many thanks,

So should I edit the Movies library and select the new Plex Movie agent? Right now it’s using Plex Movie (Legacy)

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 23, 2020, 8:12am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/4 "2020-07-23T08:12:23Z")

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If you want to use the new agent , you use the new menu item “Upgrade Matching”.  
See [Introducing the new Plex Movie agent](https://forums.plex.tv/t/introducing-the-new-plex-movie-agent/615989/1)

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**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 8:13am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/5 "2020-07-23T08:13:19Z")

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Many thanks, Otto

Looks like an interesting read 👍

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**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 8:18am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/6 "2020-07-23T08:18:45Z")

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Looking great so far.

Kudos to the chef 👍

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**Author:** ![saltydk](https://avatars.discourse-cdn.com/v4/letter/s/a698b9/32.png) [@saltydk](https://forums.plex.tv/u/saltydk)\
**Post date:** [July 23, 2020, 11:26am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/7 "2020-07-23T11:26:24Z")

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Is there a reason for obscuring what imdb/tmdb ID is being used? I’ve been using the API to fix mismatches and this new approach seems to prevent any such tools from functioning.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 23, 2020, 11:46am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/8 "2020-07-23T11:46:04Z")

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> [@saltydk](#):
>
> I’ve been using the API to fix mismatches

Please don’t. Use the “Fix Match” menu item in Plex Web. Because if more users are doing it with the same file name, Plex will “learn” the right match over time.

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**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 11:46am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/9 "2020-07-23T11:46:23Z")

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My overall impression is good.

Refreshing some movies, there are more cast members and more actor’s photos previously missing but I’ve run into a couple of movies where cast members is incomplete compared with the legacy agent.

The article mentions to “drop a post in our forum” if something is amiss. Is there a dedicated thread for these posts?

What is the source of this agent? TMDB? Because there, the cast for these couple of movies is right

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 23, 2020, 11:47am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/10 "2020-07-23T11:47:28Z")

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> [@Yaracuy](#):
>
> Is there a dedicated thread for these posts?

Not yet. Feel free to mention these movie here (preferably with release year and/or IMDb ID).

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**Author:** ![saltydk](https://avatars.discourse-cdn.com/v4/letter/s/a698b9/32.png) [@saltydk](https://forums.plex.tv/u/saltydk)\
**Post date:** [July 23, 2020, 11:47am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/11 "2020-07-23T11:47:56Z")

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The fact that you seem serious with this reply is baffling me. I hope this does not reflect the thoughts of the developers because this is just a horrible way of going about “improving” your product.

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 23, 2020, 11:49am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/12 "2020-07-23T11:49:30Z")

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It’s called “crowd-sourcing” and has been all the rage in recent years in about every cloud-based service.

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<div class="post-metadata">

**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 11:49am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/13 "2020-07-23T11:49:41Z")

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Thanks, @OttoKerner. Here it goes. Only a couple

> **[Jimi Hendrix](https://www.themoviedb.org/movie/364442-jimi-hendrix)**
>
> Made shortly after his death, this documentary explores the brief life and remarkable legacy of guitarist Jimi Hendrix. After finding fame in the U.K., Hendrix brought his act to the U.S., where his influential playing style left a blazing imprint on...

 ![JH](https://global.discourse-cdn.com/plex/original/3X/6/7/67b72299c397a398ee2680ed6009c598c5a7b5f9.jpeg)

 ![JH](https://global.discourse-cdn.com/plex/original/3X/6/3/635deb60e3ff5d262b1720b8f425b1a1e049fbba.jpeg)

> **[Boyz n the Hood](https://www.themoviedb.org/movie/650-boyz-n-the-hood)**
>
> Boyz n the Hood is the popular and successful film and social criticism from John Singleton about the conditions in South Central Los Angeles where teenagers are involved in gun fights and drug dealing on a daily basis.

 ![bh](https://global.discourse-cdn.com/plex/original/3X/e/e/eece0fb2fd45027e827c69268eb5a33d1b2ee6f0.jpeg)

 ![bh](https://global.discourse-cdn.com/plex/original/3X/5/0/500110b62894fd2e5d9d8f9259a576d59d2232af.jpeg)

Heck, even Ice Cube is missing 😃

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 23, 2020, 11:50am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/14 "2020-07-23T11:50:15Z")

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Please add what’s missing or wrong on each movie.

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<div class="post-metadata">

**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 11:53am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/15 "2020-07-23T11:53:04Z")

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@OttoKerner

Done. Previous post

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<div class="post-metadata">

**Author:** ![saltydk](https://avatars.discourse-cdn.com/v4/letter/s/a698b9/32.png) [@saltydk](https://forums.plex.tv/u/saltydk)\
**Post date:** [July 23, 2020, 11:59am UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/16 "2020-07-23T11:59:04Z")

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You don’t seem to realise that the GUI uses the API when fixing a match. Thus if you didn’t prevent our ability to fix mismatched by being able to identify what it is actually matched to as we could before you would still get the same information for your “crowd sourcing” purposes.

If your “crowd sourcing” reasoning is the sole basis for the format change of guid values it does not seem like a good change.

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 23, 2020, 12:32pm UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/17 "2020-07-23T12:32:45Z")

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Could you please do one more? Please fetch the _contents_ of the [Plex XML info](https://support.plex.tv/hc/en-us/articles/201998867-Investigate-Media-Information-and-Formats "Plex XML info") of both items and post them here.  
(_Don’t_ post the URL to the XML)

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<div class="post-metadata">

**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 12:34pm UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/18 "2020-07-23T12:34:40Z")

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Couple more observations:

- It seems that the cast members is limited to 10 actors

- Some movies I have refreshed have suddenly several directors where in reality there is only one

> **[Split](https://www.themoviedb.org/movie/381288-split)**
>
> Though Kevin has evidenced 23 personalities to his trusted psychiatrist, Dr. Fletcher, there remains one still submerged who is set to materialize and dominate all the others. Compelled to abduct three teenage girls led by the willful, observant...

![split](https://global.discourse-cdn.com/plex/original/3X/a/2/a214cefea7a6dfb5a3f6ccaecde668bbab72e1be.jpeg)

 ![split](https://global.discourse-cdn.com/plex/original/3X/4/c/4c213e52de62b63d1ff2f5c509b2108ae88167be.jpeg)

> **[Glass](https://www.themoviedb.org/movie/450465-glass)**
>
> In a series of escalating encounters, former security guard David Dunn uses his supernatural abilities to track Kevin Wendell Crumb, a disturbed man who has twenty-four personalities. Meanwhile, the shadowy presence of Elijah Price emerges as an...

![split](https://global.discourse-cdn.com/plex/original/3X/1/0/10c27f9150d37235ff938fdd9ceb9763dfc5bcad.jpeg)

![split](https://global.discourse-cdn.com/plex/original/3X/7/2/7251b4a6c161a857a08009d41208310d26ad5556.jpeg)

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<div class="post-metadata">

**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\
**Post date:** [July 23, 2020, 12:40pm UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/19 "2020-07-23T12:40:49Z")

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I can’t seem to be able to attach XML files directly. I’ve zipped them individually

[Boyz n the hood.zip](https://forums.plex.tv/uploads/short-url/2vLhOvsscLAVEW3zzlEYqaNgaAh.zip) (14.7 KB)  
[Glass.zip](https://forums.plex.tv/uploads/short-url/chNrF3DUXNyfoOWNdtPq5KmEkcZ.zip) (13.9 KB)  
[Jimi Hendrix.zip](https://forums.plex.tv/uploads/short-url/mfchpTKwvdty49WA7KpldFa5aap.zip) (7.6 KB)  
[Split.zip](https://forums.plex.tv/uploads/short-url/8YnYnxaW8PfOeq85tQVUGz2gpGo.zip) (13.9 KB)

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 23, 2020, 12:46pm UTC](https://forums.plex.tv/t/new-plex-movie-agent/616169/20 "2020-07-23T12:46:32Z")

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It seems you get all names which appear under “Directing” on TMDB [https://www.themoviedb.org/movie/381288-split/cast](https://www.themoviedb.org/movie/381288-split/cast)

[Next page](https://forums.plex.tv/t/new-plex-movie-agent/616169.md?page=2)
