# New Plex Update has removed Desktop functionality

**URL:** <https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [June 22, 2022, 6:02pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089 "2022-06-22T18:02:23Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![darkestknight43](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@darkestknight43](https://forums.plex.tv/u/darkestknight43)\
**Post date:** [June 22, 2022, 6:02pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/1 "2022-06-22T18:02:23Z")

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Server Version#:1.27.0.5897  
Player Version#:

 ![Screen](https://global.discourse-cdn.com/plex/original/4X/c/c/b/ccb97744e7937fd9af373daae7ab5bf91a1fd51a.jpeg)

After new update, this screen is all I can access. The status page shows all clear no issues, and when I try to log in through [plex.tv](http://plex.tv) login hangs after I submit credentials. Player functionality on all home and mobile devices are still functioning, and can even scan library from mobile app. Only Desktop functionality seems to be missing.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [June 22, 2022, 6:06pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/2 "2022-06-22T18:06:54Z")

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When you say “desktop” do you mean the Web app or the Windows app or both

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**Author:** ![darkestknight43](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@darkestknight43](https://forums.plex.tv/u/darkestknight43)\
**Post date:** [June 22, 2022, 6:15pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/3 "2022-06-22T18:15:13Z")

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The Media Server App that opens through the browser.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [June 22, 2022, 6:16pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/4 "2022-06-22T18:16:48Z")

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are you going to app.plex.tv or ip:32400/web

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**Author:** ![darkestknight43](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@darkestknight43](https://forums.plex.tv/u/darkestknight43)\
**Post date:** [June 22, 2022, 6:18pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/5 "2022-06-22T18:18:13Z")

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My address reads: [http://127.0.0.1:32400/web/index.html#!/login](http://127.0.0.1:32400/web/index.html#!/login)

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [June 22, 2022, 6:39pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/6 "2022-06-22T18:39:44Z")

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Which browser are you using?

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**Author:** ![darkestknight43](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@darkestknight43](https://forums.plex.tv/u/darkestknight43)\
**Post date:** [June 22, 2022, 9:24pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/7 "2022-06-22T21:24:54Z")

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Avast Secure Browser

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [June 22, 2022, 9:41pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/8 "2022-06-22T21:41:19Z")

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that browser is known to block things that are required for the web app to work. I’m not sure of it’s settings but you may have to whitelist plex.tv.

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**Author:** ![darkestknight43](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@darkestknight43](https://forums.plex.tv/u/darkestknight43)\
**Post date:** [June 22, 2022, 10:03pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/9 "2022-06-22T22:03:34Z")

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Ok, I tried to whitelist but it’s still giving me trouble, however I did test on Edge and it’s working normally. I’ll see if I can’t get it working on Avast and post what I find out. Thank you very much for your help

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 20, 2022, 10:03pm UTC](https://forums.plex.tv/t/new-plex-update-has-removed-desktop-functionality/798089/10 "2022-09-20T22:03:42Z")

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