I recently updated the Plex app on my fire tv and even though interface looks good the search function doesn’t work at all. It hangs. Has anyone else faced this issue and what is the solution
Plex do you have any updates on this or planning to fix the issue that many are facing?
I don’t have a Fire TV myself but asked a few others and they cannot reproduce. I know there were various issues with search but they mentioned those should have been resolved.
Can we get the fire TV logs and the server logs so I can make a report
How would I get the log for the Plex app from fire tv? Not sure we can… as you’ll see on the Plex forum there are several posts about the new app not functioning properly. I have had to delete the app and side loaded an older version (before the new update)
Instructions are in the link in the comment…
https://support.plex.tv/articles/201573117-android-android-tv-fire-tv-logs/
I see one of the bugs is actually the search button - if I change it to “Use System Keyboard” that’s when it crashes and the search function doesn’t work. Can this be sorted?
As @BigWheel requested, recreate the issue, grab the logs and upload them here so he can take a look and share with the devs to review.
