# Newbie having issues

**URL:** <https://forums.plex.tv/t/newbie-having-issues/937218>\
**Category:** Plex Media Server\
**Tags:** server-windows, roku\
**Created:** [March 18, 2026, 5:07am UTC](https://forums.plex.tv/t/newbie-having-issues/937218 "2026-03-18T05:07:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![clarkkent418](https://avatars.discourse-cdn.com/v4/letter/c/82dd89/32.png) [@clarkkent418](https://forums.plex.tv/u/clarkkent418)\
**Post date:** [March 18, 2026, 5:07am UTC](https://forums.plex.tv/t/newbie-having-issues/937218/1 "2026-03-18T05:07:31Z")

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So I got into plex and was excited to start it and use a server. I was able to create one and got it on my phone. Went to my Roku and ended up getting password wrong a couple times that locked my server. Went to change password and reset it and got back in but then media server wasn’t working/loading. So I uninstalled it. Now anytime I try to install it it will never open again. I don’t know what the issue is. I’ve erased my computer twice and still no luck. Any help?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 16, 2026, 5:07am UTC](https://forums.plex.tv/t/newbie-having-issues/937218/2 "2026-06-16T05:07:45Z")

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