# Newly added picture - get error **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-linux\ **Created:** [June 2, 2021, 10:17pm UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048 "2021-06-02T22:17:52Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jwaltrip4](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwaltrip4/32/11399_2.png) [@jwaltrip4](https://forums.plex.tv/u/jwaltrip4)\ **Post date:** [June 2, 2021, 10:17pm UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048/1 "2021-06-02T22:17:53Z")
Server Version#: very latest Player Version#: web page When I click on pictures I have just added (refreshed metadata first) I get an error: PLAYBACK ERROR An error occurred loading items to play. I tried following the database corruption steps, and that did not fix it. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 2, 2021, 10:44pm UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048/2 "2021-06-02T22:44:42Z")
Grab the logs please. Need to look for `bad_cast` in them. Please show me if you find them and specify exact PMS version. (sometimes, “latest” changes daily) ---
**Author:** ![jwaltrip4](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwaltrip4/32/11399_2.png) [@jwaltrip4](https://forums.plex.tv/u/jwaltrip4)\ **Post date:** [June 2, 2021, 11:18pm UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048/4 "2021-06-02T23:18:52Z")
The release from today latest 🙂 Will gran logs in a bit. Interestingly… htpc client seems to see them ok. A druid mostyly ok, but a little weird… it spins on sone pics. Will try to gather logs with all 3 ---
**Author:** ![jwaltrip4](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwaltrip4/32/11399_2.png) [@jwaltrip4](https://forums.plex.tv/u/jwaltrip4)\ **Post date:** [June 3, 2021, 5:08am UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048/5 "2021-06-03T05:08:21Z")
> [@ChuckPa](#): > > Please show me if you find them and speci Here is the spot in the logs. this is from web interface, and only if I go via timeline. If I go via Library tab I can see them just fine. Also, can see them just fine from Roku. Android is a little flaky but works for the most part. ## PMS = 1.23.2.4625 | #2491 | Jun 03, 2021 01:04:50.772 [0x7fdcdaab5b38] ERROR - Unknown metadata type: folder | | --- | --- | | #2492 | Jun 03, 2021 01:04:50.793 [0x7fdcdab1bb38] ERROR - Unknown metadata type: folder | | #2493 | Jun 03, 2021 01:04:52.492 [0x7fdcdcf78b38] WARN - QueryParser: Invalid field ‘cluster?clusterZoomLevel’ found, ignoring. | | #2494 | Jun 03, 2021 01:04:55.935 [0x7fdcdcecdb38] ERROR - Exception handled: std::bad\_cast | * * * ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 3, 2021, 5:26am UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048/6 "2021-06-03T05:26:29Z")
Thank you. We have another ticket open for this problem as well. I’ve added this info to mine then linked mine with that other ticket (opened a few hours earlier) The “Type Folder” and “QueryParser” errors can be ignored. You’re seeing Engineering’s longer term development work there. It’s harmless. ---
**Author:** ![jwaltrip4](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jwaltrip4/32/11399_2.png) [@jwaltrip4](https://forums.plex.tv/u/jwaltrip4)\ **Post date:** [June 3, 2021, 4:43pm UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048/7 "2021-06-03T16:43:07Z")
So… known issue? Is there a list that we can see? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 3, 2021, 6:06pm UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048/8 "2021-06-03T18:06:37Z")
Plex doesn’t maintain a public issue tracker because what we use also contains work which is in-flight and not ready for public disclosure. Maintaining two bug lists would not be viable (logistics) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 1, 2021, 6:06pm UTC](https://forums.plex.tv/t/newly-added-picture-get-error/720048/9 "2021-09-01T18:06:51Z")
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