# Newsletter errors

**URL:** <https://forums.plex.tv/t/newsletter-errors/237837>\
**Category:** Dev/API Corner\
**Tags:** other-dev\
**Created:** [June 5, 2018, 4:08am UTC](https://forums.plex.tv/t/newsletter-errors/237837 "2018-06-05T04:08:01Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![MajorEvent](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/majorevent/32/201847_2.png) [@MajorEvent](https://forums.plex.tv/u/MajorEvent)\
**Post date:** [June 5, 2018, 4:08am UTC](https://forums.plex.tv/t/newsletter-errors/237837/1 "2018-06-05T04:08:01Z")

</div>

I finally setup a gmail account to use with Tautulli newsletters and I’m getting notifications now just fine. The newsletter looks okay in the Preview but what arrives in my mail box is a mess of errors.

```
The Tautulli newsletter footer was removed from the newsletter template.
Please leave the footer in place as it is unobtrusive and supports Tautulli.
Thank you.

Error !
KeyError: 'art_url'
<td align="center" valign="top" class="card-instance pad" style="font-family: 'Open Sans', Helvetica, Arial, sans-serif;font-size: 12px;vertical-align: top;overflow: hidden;padding: 0 !important;width: 251px !important;min-width: 251px !important;max-width: 251px !important;"></td>% endif<td align="center" valign="top" class="card-instance movie" style="font-family: 'Open Sans', Helvetica, Arial, sans-serif;font-size: 12px;vertical-align: top;overflow: hidden;padding: 3px;width: 502px;min-width: 502px;max-width: 502px;height: 233px;"><table border="0" cellpadding="0" cellspacing="3" width="100%" class="card-background" style="background-image: url(${(base_url_image + movie['art_hash']) if base_url_image else movie['art_url']});border-collapse: separate;mso-table-lspace: 0pt;mso-table-rspace: 0pt;width: 100%;background-color: #282828;background-position: center;background-size: cover;background-repeat: no-repeat;background-clip: padding-box;border: 1px solid rgba(255,255,255,.1);"><tr><td class="card-poster-container" style="font-family: 'Open Sans', Helvetica, Arial, sans-serif;font-size: 14px;vertical-align: top;width: 152px;min-width: 152px;height: 227px;"><table border="0" cellpadding="0" cellspacing="0" class="card-poster" style="background-image: url(${(base_url_image + movie['thumb_hash']) if base_url_image else movie['poster_url']});border-collapse: separate;mso-table-lspace: 0pt;mso-table-rspace: 0pt;width: 100%;background-color: #3F4245;background-position: center;background-size: cover;background-repeat: no-repeat;background-clip: padding-box;border: 1px solid rgba(255,255,255,.1);"><tr><td style="font-family: 'Open Sans', Helvetica, Arial, sans-serif;font-size: 14px;vertical-align: top;">
/volume1/Public/My_Videos/recently_added.html, line 594:
<table border="0" cellpadding="0" cellspacing="3" width="100%" class="card-background" style="background-image: url(${(base_url_image + movie['art_hash']) if base_url_image else movie['art_url']});border-collapse: separate;mso-table-lspace: 0pt;mso-table-rspace: 0pt;width: 100%;background-color: #282828;background-position: center;background-size: cover;background-repeat: no-repeat;background-clip: padding-box;border: 1px solid rgba(255,255,255,.1);">
/volume1/.@plugins/AppCentral/PlexPy/lib/mako/runtime.py, line 860:
callable_(context, *args, **kwargs)
/volume1/.@plugins/AppCentral/PlexPy/lib/mako/runtime.py, line 835:
_exec_template(inherit, lclcontext, args=args, kwargs=kwargs)
/volume1/.@plugins/AppCentral/PlexPy/lib/mako/runtime.py, line 803:
**_kwargs_for_callable(callable_, data))
/volume1/.@plugins/AppCentral/PlexPy/lib/mako/template.py, line 443:
return runtime._render(self, self.callable_, args, data)
/volume1/.@plugins/AppCentral/PlexPy/plexpy/newsletters.py, line 291:
return template.render(**kwargs)

```

The footer is present in the preview. I’m not editing the template so what’s going on? Help please.

---

<div class="post-metadata">

**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [June 5, 2018, 9:24am UTC](https://forums.plex.tv/t/newsletter-errors/237837/2 "2018-06-05T09:24:16Z")

</div>

The support thread, where the developer hangs out, is located here:  
[https://forums.plex.tv/discussion/307821/tautulli-monitor-your-plex-media-server/p1](https://forums.plex.tv/discussion/307821/tautulli-monitor-your-plex-media-server/p1)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 8:08pm UTC](https://forums.plex.tv/t/newsletter-errors/237837/3 "2020-01-08T20:08:23Z")

</div>