no audio output on my APPLE tv 4 with DTS sound tracks

apple-tv

#1

Hi everyone,

I am new here and not a English Speaker,

i got a problem that when I played a MKV file with DTS audio, there is no sound output, only videos. AC3 sound tracks works great, and the PLEX server works great with ios client. I connected Apple TV 4 with my TV via a HDMI cable.

So anyone has idea to solve my problem?

thanks in advance and sorry about my poor English.


#2

The Apple TV native player, and therefore Plex, does not support DTS passthrough. Your server needs to transcode it.


#3

@"T'hain Esh Kelch" said:
The Apple TV native player, and therefore Plex, does not support DTS passthrough. Your server needs to transcode it.
where to change the settings to transcode DTS audio to supportable Apple TV sound track? I did not find any entry to modify such settings. thank you for replying me


#4

Your server does it automatically, if it is powerfull enough. Check your server preferences under transcoding.


#5

Same problem with my Roku, except other movies with DTS 5.1 play fine.