# No connection to PS3 **URL:** \ **Category:** Plex Players\ **Tags:** playstation\ **Created:** [July 8, 2021, 8:54pm UTC](https://forums.plex.tv/t/no-connection-to-ps3/727531 "2021-07-08T20:54:31Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![nikiwurster\_gmx\_de](https://avatars.discourse-cdn.com/v4/letter/n/7feea3/32.png) [@nikiwurster\_gmx\_de](https://forums.plex.tv/u/nikiwurster_gmx_de)\ **Post date:** [July 8, 2021, 8:54pm UTC](https://forums.plex.tv/t/no-connection-to-ps3/727531/1 "2021-07-08T20:54:31Z")
Hi, I never had this problem before, but when I start the Plex app on my PS3 the app doesn’t even start. All I get is the typical PS3 screen telling me that no connection is possible at the moment, please try again later. I removed the app from the PS3, reinstalled it, nothing. Then I removed the PS3 from the Authorized Devices list, tried to start the PS3 app again but no luck. Now I can’t addi it back to the Authroized Devices list because I can’t even start the PS3 app. All other services like Netflix and Amazon Prime launch without a problem. So it’s not a WLAN problem or anything like that. Did anyone encouner this problem before? What can be done to fix this? Thank you very much and all the best! Server Version#: Player Version#: ---
**Author:** ![Crispiwan](https://avatars.discourse-cdn.com/v4/letter/c/bc79bd/32.png) [@Crispiwan](https://forums.plex.tv/u/Crispiwan)\ **Post date:** [July 9, 2021, 7:49pm UTC](https://forums.plex.tv/t/no-connection-to-ps3/727531/2 "2021-07-09T19:49:04Z")
Having the exact same issue. Was working fine two days ago, now suddenly nothing. Also deleted, reinstalled and updated and no joy. Any feedback from Plex would be greatly appreciated. Thanks Crispiwan ---
**Author:** ![nikiwurster\_gmx\_de](https://avatars.discourse-cdn.com/v4/letter/n/7feea3/32.png) [@nikiwurster\_gmx\_de](https://forums.plex.tv/u/nikiwurster_gmx_de)\ **Post date:** [July 10, 2021, 1:35pm UTC](https://forums.plex.tv/t/no-connection-to-ps3/727531/4 "2021-07-10T13:35:42Z")
So would it be possible it’s a problem on their side with the PS3? Since I didn’t change anyhting it’s the only solution. I will check if there is a customer service email address and drop them a line. Thanks for answering! It saved me a lot of time troubleshooting! ---
**Author:** ![Uh\_Oh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/uh_oh/32/11983_2.png) [@Uh\_Oh](https://forums.plex.tv/u/Uh_Oh)\ **Post date:** [July 11, 2021, 10:39am UTC](https://forums.plex.tv/t/no-connection-to-ps3/727531/5 "2021-07-11T10:39:02Z")
> [@New Certificate on Plex (\*.plex.tv) blocking PS3 from accessing anything (dead as a dodo)](https://forums.plex.tv/t/new-certificate-on-plex-plex-tv-blocking-ps3-from-accessing-anything-dead-as-a-dodo/721937/38): > > Hi all, A recent update to our security certificates on plex.tv and Plex Media Server installs had the unfortunate side-effect of making the PS3 app unable to communicate with plex.tv and servers who had their certificates updated. Unfortunately reverting these changes is not a feasible option, as it would compromise the security of our other devices and services. Despite the PS3 app being unsupported for many years now, we are looking into other possible solutions but truthfully it is unlikel… ---
**Author:** ![Alethalen](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@Alethalen](https://forums.plex.tv/u/Alethalen)\ **Post date:** [July 24, 2021, 8:34am UTC](https://forums.plex.tv/t/no-connection-to-ps3/727531/6 "2021-07-24T08:34:37Z")
Bring this back for at least another year to give users a chance to updgrade at a lower cost, KODI is still supported ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 22, 2021, 8:34am UTC](https://forums.plex.tv/t/no-connection-to-ps3/727531/7 "2021-10-22T08:34:45Z")
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