# No connexion to plexserver with OpenPHT

**URL:** <https://forums.plex.tv/t/no-connexion-to-plexserver-with-openpht/222674>\
**Category:** Apps & Creations\
**Created:** [January 23, 2018, 8:37pm UTC](https://forums.plex.tv/t/no-connexion-to-plexserver-with-openpht/222674 "2018-01-23T20:37:51Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![TribuMedia](https://avatars.discourse-cdn.com/v4/letter/t/87869e/32.png) [@TribuMedia](https://forums.plex.tv/u/TribuMedia)\
**Post date:** [January 23, 2018, 8:37pm UTC](https://forums.plex.tv/t/no-connexion-to-plexserver-with-openpht/222674/1 "2018-01-23T20:37:51Z")

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Hi,

I have installed OpenPHT 1.8 on a new Linux system without problem but I can’t sign in to plex: the code doesn’t appear and the manual connection is not possible too. For the two methods, the waiting symbol is rotating but there is no response.

Have you an idea?

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**Author:** ![nielsvdp](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nielsvdp/32/127658_2.png) [@nielsvdp](https://forums.plex.tv/u/nielsvdp)\
**Post date:** [January 24, 2018, 6:52am UTC](https://forums.plex.tv/t/no-connexion-to-plexserver-with-openpht/222674/2 "2018-01-24T06:52:02Z")

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Please check if the system gets network connection. This is always the problem if you cannot sign in.

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**Author:** ![TribuMedia](https://avatars.discourse-cdn.com/v4/letter/t/87869e/32.png) [@TribuMedia](https://forums.plex.tv/u/TribuMedia)\
**Post date:** [January 24, 2018, 5:36pm UTC](https://forums.plex.tv/t/no-connexion-to-plexserver-with-openpht/222674/3 "2018-01-24T17:36:51Z")

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Yes I have network connection from my system and from OpenPHT too because it’s possible to check that a new version is availbale from OpenPHT menu.

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**Author:** ![TribuMedia](https://avatars.discourse-cdn.com/v4/letter/t/87869e/32.png) [@TribuMedia](https://forums.plex.tv/u/TribuMedia)\
**Post date:** [January 24, 2018, 5:48pm UTC](https://forums.plex.tv/t/no-connexion-to-plexserver-with-openpht/222674/4 "2018-01-24T17:48:33Z")

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In OpenPHT log file (plexhometheater.log) I find many times this message: ERROR: Unable to load libcurl.so.4.4.0, reason: libcurl.so.4.4.0: cannot open shared object file: No such file or directory.  
I think it’s probably the problem

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<div class="post-metadata">

**Author:** ![TribuMedia](https://avatars.discourse-cdn.com/v4/letter/t/87869e/32.png) [@TribuMedia](https://forums.plex.tv/u/TribuMedia)\
**Post date:** [January 24, 2018, 6:16pm UTC](https://forums.plex.tv/t/no-connexion-to-plexserver-with-openpht/222674/5 "2018-01-24T18:16:12Z")

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I have installed the libcurl4-openssl-dev package and it’s OK now. I am on Linux Mint 18

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:40pm UTC](https://forums.plex.tv/t/no-connexion-to-plexserver-with-openpht/222674/6 "2020-01-08T19:40:40Z")

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