# "No content available" Plex error **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [November 14, 2021, 10:47am UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699 "2021-11-14T10:47:21Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 10:47am UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/1 "2021-11-14T10:47:21Z")
My plex was working fine and then from one day to another it showed me this. I can get access to it by putty and also my omw. But cant connect to the port 32400 and i have forwarded. How can i fix this? its on a rassberry pi Server Version#:1.25.0.5220-de6e61df7 Player Version#: ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 4:20pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/2 "2021-11-14T16:20:29Z")
Directory / file permissions change? Dropped a file system mount ? It’s something very basic at the OS / media storage level. ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 5:38pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/3 "2021-11-14T17:38:07Z")
I have checked for it but it seems like it cant connect to the port. I have tried to connect via localhost:32400/web and i couldn find it there. Everything else seems fine. the ip is fine as long as im not putting :32400 in the back of it. ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 5:39pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/4 "2021-11-14T17:39:55Z")
Have tried to fix it for 2 days now trying everything from firewall on the pi. Start over with plex media server but nothing i tried did anything ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 5:50pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/5 "2021-11-14T17:50:27Z")
@mail_clausa_dk Manually get into the file system and dig down until you get into the Plex `Logs` directory. Make a tar.gz of everything you see in the Logs directory and attach here. ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 5:57pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/6 "2021-11-14T17:57:57Z")
is there in anyway i can do that through putty? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 6:01pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/7 "2021-11-14T18:01:15Z")
Yes, Putty ssh into the machine. then use tar to create the tar.gz. lastly use scp to copy the file back so you can upload here. ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 6:07pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/8 "2021-11-14T18:07:33Z")
Im sorry how do i find the log file in putty and download it? Im new to putty ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 6:20pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/9 "2021-11-14T18:20:07Z")
Google putty ver 0.76 Respectfully, this is your machine. You should know and have these tools. ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 6:21pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/10 "2021-11-14T18:21:02Z")
but i do have putty but dont know how to find and download the log ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 6:21pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/11 "2021-11-14T18:21:44Z")
i have basic knowledge of putty but dont know how to find log files and how to download them ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 6:22pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/12 "2021-11-14T18:22:04Z")
do you know how to ssh into the machine to get to the plex server ? ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 6:24pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/13 "2021-11-14T18:24:15Z")
yes im in root ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 6:29pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/14 "2021-11-14T18:29:01Z")
the easiest way to find the most commonly known file in all of Plex is `find / -name Preferences.xml -print` The directory which contains Preferences is the ‘Plex Media Server’ directory . You’ll find the “Logs” directory there as well. ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 6:35pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/15 "2021-11-14T18:35:43Z")
root@raspberrypi:~# find / -name Preferences.xml -print find: ‘/proc/3211/task/3211/net’: Invalid argument find: ‘/proc/3211/net’: Invalid argument /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Preferences.xml ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 7:01pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/16 "2021-11-14T19:01:51Z")
> [@ChuckPa](#): > > Make a tar.gz of everything you see in the Logs directory and attach here. Now you find it. Get in there and make a tar file. ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 7:11pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/17 "2021-11-14T19:11:01Z")
/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Preferences.xml -bash: /var/lib/plexmediaserver/Library/Application: No such file or directory this is what it says when i try to access it ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 7:20pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/18 "2021-11-14T19:20:09Z")
Just like with windows, quote any names with spaces ---
**Author:** ![mail\_clausa\_dk](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mail\_clausa\_dk](https://forums.plex.tv/u/mail_clausa_dk)\ **Post date:** [November 14, 2021, 7:32pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/19 "2021-11-14T19:32:05Z")
Okay i think i found the problem it is hostapd that is screwing me im still trying to get the logs but do you know of this problem? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 14, 2021, 7:32pm UTC](https://forums.plex.tv/t/no-content-available-plex-error/757699/20 "2021-11-14T19:32:43Z")
No. No idea about Rpi or OMV [Next page](https://forums.plex.tv/t/no-content-available-plex-error/757699.md?page=2)