# "No content available" since password reset

**URL:** <https://forums.plex.tv/t/no-content-available-since-password-reset/769938>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 10, 2022, 11:22pm UTC](https://forums.plex.tv/t/no-content-available-since-password-reset/769938 "2022-01-10T23:22:08Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![foz1977](https://avatars.discourse-cdn.com/v4/letter/f/c67d28/32.png) [@foz1977](https://forums.plex.tv/u/foz1977)\
**Post date:** [January 10, 2022, 11:22pm UTC](https://forums.plex.tv/t/no-content-available-since-password-reset/769938/1 "2022-01-10T23:22:08Z")

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Server Version#: 1.25.2.5319-c43dc0277  
Player Version#: Unknown

I reset my password at plex.tv due to a security concern and checked the box to log out any existing connections. Since then PMS is showing the attached error.

 ![Screenshot 1-10-22 at 23.11.11](https://global.discourse-cdn.com/plex/original/4X/0/2/a/02af3e80f108f94296ac170c99a3478eed48fdef.png)

I have followed the relevant actions from the below article however the issue persists. [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)

I can’t see anything obvious in the logs. Could someone assist please?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 10, 2022, 11:29pm UTC](https://forums.plex.tv/t/no-content-available-since-password-reset/769938/2 "2022-01-10T23:29:53Z")

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When you change your password and opt to sign-out all devices, this will also sign-out your server. In order to reclaim it you need to connect through the bundled version of Plex Web through the server’s local IP address.

1. Open the bundled version of Plex Web

2. Go to `Settings` \> `[Server Name]` \> `General`

3. Use the option to sign-in on the settings page.

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**Author:** ![foz1977](https://avatars.discourse-cdn.com/v4/letter/f/c67d28/32.png) [@foz1977](https://forums.plex.tv/u/foz1977)\
**Post date:** [January 10, 2022, 11:34pm UTC](https://forums.plex.tv/t/no-content-available-since-password-reset/769938/3 "2022-01-10T23:34:56Z")

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> [@tom80H](#):
>
> [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web)

Thanks Tom. For anyone else encountering this issue, following reclaim it may be necessary to logout/login to some devices (was still getting No content available through a browser on another computer).

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 10, 2022, 11:35pm UTC](https://forums.plex.tv/t/no-content-available-since-password-reset/769938/4 "2022-04-10T23:35:41Z")

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