# No content from added folder to existing library **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [July 6, 2025, 8:15pm UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169 "2025-07-06T20:15:55Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Mr\_SotoAyam](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@Mr\_SotoAyam](https://forums.plex.tv/u/Mr_SotoAyam)\ **Post date:** [July 6, 2025, 8:15pm UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169/1 "2025-07-06T20:15:55Z")
v1.41.8.9834 with DSM 7.2.2.72806-3 I have created TV shows with two added folders which are om two different volumes. This worked great, until I discoverd that 1 folder is missing. The folder is still in the library configuration but all content is not visible in plex and is available on the nas. Tried rescan, rebuild, removed it, added it again. Nothing works. Any suggestions? Thanks in advance, Soto ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 6, 2025, 8:43pm UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169/2 "2025-07-06T20:43:10Z")
> [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/37): > > FAQ 29 - DSM 7 - Give PlexMediaServer access to your media When you migrate to DSM 7, are installing a server for the first time, or just adding a new shared folder / sub-folder for media , folks forget to read the popup at the end of every installation which tells them about how to set permissions. This FAQ shows in detail how to do what those instructions state. When might you need to perform these steps? When upgrading, changing permissions from Plex to PlexMediaServer is overlook… The easiest is to re-apply the permissions . Do not forget the _APPLY to this folder, sub-folders, and files_ ---
**Author:** ![Mr\_SotoAyam](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@Mr\_SotoAyam](https://forums.plex.tv/u/Mr_SotoAyam)\ **Post date:** [July 6, 2025, 8:53pm UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169/3 "2025-07-06T20:53:37Z")
Hi, thanks for your response, ot is much appreciated. But it was not changed. It is not new. It worked before. Do permissions changen randomly? It is not newly added, its a working environment. The only thing I updated was plex itself during the last month. Thanks in advance, Soto ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 6, 2025, 8:56pm UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169/4 "2025-07-06T20:56:53Z")
Do you use automated tools (software) to add to your media library? I use software to capture OTA television programs. I have to be very careful with their settings to make certain I don’t disturb the Synology’s permissions settings (which are very sensitive in DSM 7) I say this because DSM might think the permissions are OK but on the files, down in the folders, got altered by the software which was capturing. DSM will not know this so the easiest solution / test is to re-apply permissions . If that solves the problem then you have confirmation where it originates ---
**Author:** ![Mr\_SotoAyam](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@Mr\_SotoAyam](https://forums.plex.tv/u/Mr_SotoAyam)\ **Post date:** [July 6, 2025, 9:07pm UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169/5 "2025-07-06T21:07:43Z")
Hi, no I do not use automated tools. Thanks in advance, Soto ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 6, 2025, 9:23pm UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169/6 "2025-07-06T21:23:18Z")
If nothing is being added, and the permissions are known ok, now we must look at the naming and structure With the folder which is missing, Is it an entire series or a season? Can you show me a small screenshot of how you have it named and structured ? ---
**Author:** ![Mr\_SotoAyam](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@Mr\_SotoAyam](https://forums.plex.tv/u/Mr_SotoAyam)\ **Post date:** [July 7, 2025, 5:46am UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169/7 "2025-07-07T05:46:03Z")
Hi Thanks again. All the content on that volume is missing! As it worked before ok, still strange thing. Thanks in advance. Soto ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 5, 2025, 5:47am UTC](https://forums.plex.tv/t/no-content-from-added-folder-to-existing-library/925169/8 "2025-10-05T05:47:00Z")
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