# No EPG Data

**URL:** <https://forums.plex.tv/t/no-epg-data/641772>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr, server-windows, livetv-streaming\
**Created:** [October 10, 2020, 6:16pm UTC](https://forums.plex.tv/t/no-epg-data/641772 "2020-10-10T18:16:09Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![doncuco](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@doncuco](https://forums.plex.tv/u/doncuco)\
**Post date:** [October 10, 2020, 6:16pm UTC](https://forums.plex.tv/t/no-epg-data/641772/1 "2020-10-10T18:16:10Z")

</div>

Server Version#: 1.20.3.3421  
Player Version#: Latest  
Tuner Make/Model: Hauppauge WinTV-Dual HD  
Guide/Lineup name:  
Using XMLTV?: No  
Channel number/Name: Kabel Deutschland Heilbronn Digital

Hello,  
my server has problems loading the EPG. Sometimes it shows some progress, but in the end their is no data.  
It always says epg is beeing created or no epg available.  
I have completely removed the DVR and reinstalled everything.  
Tried deleting the plugin caches. But this did not help.

Which logs are needed to see where the issue might come from?

Thanks for the help.

---

<div class="post-metadata">

**Author:** ![doncuco](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@doncuco](https://forums.plex.tv/u/doncuco)\
**Post date:** [October 23, 2020, 7:34am UTC](https://forums.plex.tv/t/no-epg-data/641772/2 "2020-10-23T07:34:27Z")

</div>

Is there noone that can help? Very dissapointing.

---

<div class="post-metadata">

**Author:** ![doncuco](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@doncuco](https://forums.plex.tv/u/doncuco)\
**Post date:** [December 11, 2020, 8:23pm UTC](https://forums.plex.tv/t/no-epg-data/641772/3 "2020-12-11T20:23:48Z")

</div>

is there currently no epg from plex available for germany?

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 11, 2020, 8:36pm UTC](https://forums.plex.tv/t/no-epg-data/641772/4 "2020-12-11T20:36:44Z")

</div>

I recommend you to

1. update Plex server to the latest beta version
2. delete your current DVR device in Plex and recreate it

This is supposed to switch to a new EPG provider, which should have a channel lineup for your region. If you don’t get a suitable lineup, try instead to use a postal code in your near vicinity.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 11, 2021, 8:36pm UTC](https://forums.plex.tv/t/no-epg-data/641772/5 "2021-03-11T20:36:50Z")

</div>

Closed on March 11, 2021, 8:36pm UTC

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.