# No Internet

**URL:** <https://forums.plex.tv/t/no-internet/823861>\
**Category:** Plex Media Server\
**Tags:** server-mac, networking\
**Created:** [December 23, 2022, 1:03am UTC](https://forums.plex.tv/t/no-internet/823861 "2022-12-23T01:03:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Stellarspace](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/stellarspace/32/342851_2.png) [@Stellarspace](https://forums.plex.tv/u/Stellarspace)\
**Post date:** [December 23, 2022, 1:03am UTC](https://forums.plex.tv/t/no-internet/823861/1 "2022-12-23T01:03:06Z")

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Server Version#: Latest

For some reason, the latest version of Plex Media Server causes Internet to be blocked even on a clean operating system. I thought it was another third party application causing the problem, but the problem disappears once I quit, delete and restart the Mac mini. Quitting Plex Media Server alone doesn’t solve the problem. This is on Mac mini (M1, 2020) on macOS Ventura 13.1 (22C65).

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [December 23, 2022, 1:14am UTC](https://forums.plex.tv/t/no-internet/823861/2 "2022-12-23T01:14:52Z")

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Please check if your ISP has any sort of security feature that may be blocking plex urls. We have had a few reports recently of folks losing internet and all were related to their ISP security features blocking domains/urls they decided were a problem.

> [@Media Server Shutting Down Internet](https://forums.plex.tv/t/media-server-shutting-down-internet/821901/18):
>

> [@Plex server not allowing computer to connect to internet](https://forums.plex.tv/t/plex-server-not-allowing-computer-to-connect-to-internet/818654):
>
> Server Version#: 1.30 Player Version#: Computer: Mac Mini late 2012 OS: Mac OS 10.15.7 Hello! I am currently running into an issue where every time I start my plex server the internet in my computer stops working. I tested by trying to go to [google.com](http://google.com) for example and I get ‘this site cant be reached’ error. If I select the open plex option from the menu, plex takes a while until the user select screen appears, sometimes it does not load at all. After I get the select user screen. it takes …

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**Author:** ![Stellarspace](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/stellarspace/32/342851_2.png) [@Stellarspace](https://forums.plex.tv/u/Stellarspace)\
**Post date:** [December 23, 2022, 1:40am UTC](https://forums.plex.tv/t/no-internet/823861/3 "2022-12-23T01:40:50Z")

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Thank you! They’re describing the exact same problem I’m having. I figured it was a Firewall creating the issue. I enabled Home Network Protection via the My Fios app a couple of months ago. It doesn’t currently have a whitelist for domain names, but it does have an option to disable specific devices, which did the trick. I suppose Fios uses a list from McAfee for the Home Network Protection feature on their routers. They must be trying to prevent piracy without taking into account legal usage of Plex Media Server.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 23, 2023, 1:41am UTC](https://forums.plex.tv/t/no-internet/823861/4 "2023-03-23T01:41:35Z")

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