# No Libraries Found **URL:** \ **Category:** General Discussions\ **Created:** [June 27, 2025, 6:35am UTC](https://forums.plex.tv/t/no-libraries-found/924205 "2025-06-27T06:35:58Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 27, 2025, 6:35am UTC](https://forums.plex.tv/t/no-libraries-found/924205/1 "2025-06-27T06:35:58Z")
I have just started receiving this message from about 2 weeks ago. Up to then, there were no problems prior to that time. The fault is intermittent, as they come back and disappear again repeatedly. I try random actions such as rebooting the device, rebooting the server, reloading Plex, rebuild the libraries and so on, but nothing seems to fix it permanently. I notice there are posts here going back to last month, but nothing conclusive that resolves the issue. Has Plex admitted that there is a problem that occurred recently and are working on it, or do they simply say nothing? Alternatively, is there a solution I have missed? ---
**Author:** ![Conzaaa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/conzaaa/32/274540_2.png) [@Conzaaa](https://forums.plex.tv/u/Conzaaa)\ **Post date:** [June 27, 2025, 12:51pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/2 "2025-06-27T12:51:34Z")
Also this. But assume its some update they did that requires updating the Plex server? Anyone got guidance anywhere? I have spun up a new server; but looks like I lose all meta data about watches, views, what was watched recently etc? ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 27, 2025, 1:55pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/3 "2025-06-27T13:55:11Z")
Start here > [@Plex for Mobile (Android & iOS)](https://forums.plex.tv/t/plex-for-mobile-android-ios/909610): > > Plex for Android 2025.10.1 ([Google Play](https://play.google.com/store/apps/details?id=com.plexapp.android)) Plex for iOS 2025.10.1 ([App Store](https://apps.apple.com/app/plex-watch-live-tv-and-movies/id383457673)) NOTE: We are performing a staged rollout. This initial release will go out to users over the course of the next week. Please have patience, as the update may not be available for you yet. Welcome to our newly reimagined and redesigned Plex app, which is intended to bring everything you love into one seamless interface—from your personal media collection to on-demand content, along with improved ways to discover and c… Minimum server version is 1.41.2 The new direction has the apps checking “Am I Remote” and then Plex Pass or Remote Watch Pass. So you need a near perfect DNS and Network configuration to function which is why your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) will answer most of the “why it’s not working”. OP sounds like his cert didn’t renew and is unclaimed, but again logs. ---
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 27, 2025, 2:04pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/4 "2025-06-27T14:04:56Z")
As I said, the problem is intermittent on 4 devices we use. Today, for example, 2 failed and 1 found the libraries. Tomorrow it could be different. ---
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 27, 2025, 2:43pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/5 "2025-06-27T14:43:06Z")
I have the logs but don’t know how to attach them. Unfortunately, they are meaningless to me. [Plex Media Server Logs\_2025-06-27\_17-09-48.zip](https://forums.plex.tv/uploads/short-url/p2ItIQl6a4y0TvLMQIfKgXbId0f.zip) (2.9 MB) ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 27, 2025, 2:45pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/6 "2025-06-27T14:45:04Z")
Drag and drop in a reply. ---
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 27, 2025, 3:39pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/7 "2025-06-27T15:39:33Z")
> [@Plex for Mobile (Android & iOS)](https://forums.plex.tv/t/plex-for-mobile-android-ios/909610/1): > > Welcome to our newly reimagined ‘Welcome to our newly reimagined . . .’ I didn’t think people spoke like that any more. ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 27, 2025, 4:14pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/8 "2025-06-27T16:14:41Z")
First thing would be to disable “Verbose Logging” and restart your server, wait 5 minutes and grab a new set of logs. Server settings \> general \> uncheck “Enable Plex Media Server [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1)” save restart server. You will probably have to clean up the networking, there are multiple un-configured adapters and it looks like a vpn is/was configured on the primary adapter. ---
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 27, 2025, 4:52pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/9 "2025-06-27T16:52:14Z")
Android device now working again (for the moment?) Latest logs attached, [Plex Media Server Logs\_2025-06-27\_19-50-52.zip](https://forums.plex.tv/uploads/short-url/qXq3lWMt0R7GS3HfseArjYNjUtH.zip) (2.6 MB) ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 27, 2025, 5:44pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/10 "2025-06-27T17:44:44Z")
Using WiFi for the server connection is going to be a tough sell with the new clients being particularly sensitive to network changes. Let it run and if you have an occurrence and can grab the logs within an hour it would show the sequence of failure. Can’t guarantee that Plex can put a fix in though. ---
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 27, 2025, 6:15pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/11 "2025-06-27T18:15:21Z")
I have only been using wi fi for the server for a couple of days. These problems have be ongoing for a couple of weeks. LATEST: Android: Still fine. Libraries found OK. Will ;look again tomorrow morning. iPad: Libraries not found bur when I click on the Account Profile, watch history is there, but episodes cannot be played. BTW Many thanks for your help. I really appreciate it. ---
**Author:** ![Conzaaa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/conzaaa/32/274540_2.png) [@Conzaaa](https://forums.plex.tv/u/Conzaaa)\ **Post date:** [June 27, 2025, 9:56pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/12 "2025-06-27T21:56:20Z")
> [@pl\_5309](#): > > Minimum server version is 1.41.2 Minimum server version is 1.41.2 - I’ve got a Truenas core - was on 13.1 plex plugin, then I made a 13.4 one… and highest version I can get is like 14.1 or something… not high enough. How to get higher? ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 28, 2025, 1:46pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/13 "2025-06-28T13:46:26Z")
I don’t have or run truenas, what I can find says upgrade to truenas scale. If is a jail you should only need to restart the plex jail to update. ---
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 28, 2025, 3:39pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/14 "2025-06-28T15:39:08Z")
Latest: Phones (iPhone & Android) intermittently losing and regaining libraries. iPad saying No Libraries Found and shows server offline. This is very frustrating, especially the hours wasted trying to find/fix the problem. Does anyone know if this is a Plex issue/fault or not? Logs attached [Plex Media Server Logs\_2025-06-28\_18-36-44.zip](https://forums.plex.tv/uploads/short-url/tTQbNjVGydaJPLNXlMr6gaHchUo.zip) (2.9 MB) iPad device [log-2025-06-28T16\_22\_04.684Z.zip](https://forums.plex.tv/uploads/short-url/wtoISTK99sQg9CjcD6Va5G33CUx.zip) (4.6 KB) ---
**Author:** ![joefarinellaaz\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/j/b9bd4f/32.png) [@joefarinellaaz\_gmail\_com](https://forums.plex.tv/u/joefarinellaaz_gmail_com)\ **Post date:** [June 28, 2025, 4:15pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/15 "2025-06-28T16:15:10Z")
I’ve had Plex running successfully for years. within the last few months Plex just stopped working. I have a Synology DS. I’ve made sure my libraries are shared and that Plex has R/W access. My router is setup as before when it all worked. Whether or not on my local network, my TV’s, Cell Phone, Desktop and Tablet app just shows “No Results, Your library is empty”. I would really appreciate any guidance to get this all running again. I have no access to view on any device my movies, family movies, music and photos. At this point, I’d pay for support if it was available! ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 28, 2025, 5:30pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/16 "2025-06-28T17:30:42Z")
The iPad is looking for the server at x.x.x.31 and the server is x.x.x.30. You can try clearing the cache on the iPad or log out, log in. ---
**Author:** ![Mikeee404](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mikeee404/32/15680_2.png) [@Mikeee404](https://forums.plex.tv/u/Mikeee404)\ **Post date:** [June 28, 2025, 11:49pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/17 "2025-06-28T23:49:16Z")
This sounds a lot like what has been happening on my Onn sounbar. I have a Roku Premier that works just fine, and old Roku 3 that works fine, all my mobile devices have full access, but this Onn Sounbar just opens Plex and does not see any of my libraries. worked fine for over a year and then one morning nothing. Has been like this for over a month, started a discussion about it with multiple people confirming the same issue, and haven’t heard anything. ---
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 29, 2025, 7:25am UTC](https://forums.plex.tv/t/no-libraries-found/924205/18 "2025-06-29T07:25:51Z")
I am beginning to hate this software, which is not good. 1. Cleared cache off iPad. 2. Deleted account, by mistake. 3. Uninstalled Plex. 4. Reinstalled Plex 5. Could not logon because of 2. 6. Recovered account. 7. Could not access libraries from Plex Web 8. Modified Registry 9. Plex web now all OK. 10. No access to libraries on any device, even after reboot. Logs from iPad. . . [log-2025-06-29T07\_16\_20.985Z.zip](https://forums.plex.tv/uploads/short-url/9rlhz35n8yiq90bH3tuneC6WR0H.zip) (6.8 KB) ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [June 29, 2025, 3:09pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/19 "2025-06-29T15:09:05Z")
Can you post an updated set of [server logs.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) Client keeps looking for server GREECE at .31 and fails to connect which could be windows or other firewall blocking. Make sure internet is set to private mode. Big question is if your server didn’t change it’s ip address why is Plex reporting .31. vs .30. In the Browser app or Plex for Windows check settings \> look at authorized devices and see how many servers are listed. ---
**Author:** ![john\_bpgrp\_org](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@john\_bpgrp\_org](https://forums.plex.tv/u/john_bpgrp_org)\ **Post date:** [June 29, 2025, 3:31pm UTC](https://forums.plex.tv/t/no-libraries-found/924205/20 "2025-06-29T15:31:16Z")
Tested with iPad - No libraries found.- 1825 Logs attached. [log-2025-06-29T15\_26\_26.751Z.zip](https://forums.plex.tv/uploads/short-url/iQLcmPDPHDia7iP6YhSlaSB1ZTR.zip) (7.6 KB) [Next page](https://forums.plex.tv/t/no-libraries-found/924205.md?page=2)