# No posters or thumbnails using local media agent

**URL:** https://forums.plex.tv/t/no-posters-or-thumbnails-using-local-media-agent/799951
**Category:** Metadata & Adding Files
**Tags:** library-management
**Created:** [July 7, 2022, 10:05pm UTC](https://forums.plex.tv/t/no-posters-or-thumbnails-using-local-media-agent/799951 "2022-07-07T22:05:27Z")
**Posts on this page:** 1
**Showing post:** 7

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### Author: ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)
#### Post date: [July 16, 2022, 3:17am UTC](https://forums.plex.tv/t/no-posters-or-thumbnails-using-local-media-agent/799951/7 "2022-07-16T03:17:09Z")

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@CenturionHome Oh sorry. The log I need is the scanner.log file. Do you still have that for the same time period? If not, I’ll need you to [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) the file and get me the new scanner log from that.

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