# No remote access despite open port **URL:** \ **Category:** Remote Access\ **Tags:** server-linux\ **Created:** [January 19, 2023, 12:25am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424 "2023-01-19T00:25:07Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![cont1923](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@cont1923](https://forums.plex.tv/u/cont1923)\ **Post date:** [January 19, 2023, 12:25am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/1 "2023-01-19T00:25:07Z")
I don’t have CGNAT, I have a public IPv4 address and my Router - which is on OpenWRT - has UPnP and NAT-PMP enabled. In my routers settings I can also see that the client port 32400 has been opened (although websites to test if certain ports are open claimed it wasn’t). ![Screenshot 2023-01-19 at 01.05.16](https://global.discourse-cdn.com/plex/original/4X/b/1/1/b113f9ad9d7f4e6fbe5a7145f087216607c2c33f.jpeg) When I enable Remote Access Plex claims my server is claims it’s outside my network - but it isn’t - and after a few minutes it corrects itself. ![Screenshot 2023-01-19 at 01.08.33](https://global.discourse-cdn.com/plex/original/4X/4/0/7/407b7e6c008860c82f681e74a661f25b48ba45d7.jpeg) What else can I do? ☹ ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [January 19, 2023, 12:44am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/2 "2023-01-19T00:44:03Z")
Can you see/access the router’s public IP address (WAN address) on the specified public port from outside your home network (e.g. using a service like [canyouseeme.org](http://canyouseeme.org))? ---
**Author:** ![cont1923](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@cont1923](https://forums.plex.tv/u/cont1923)\ **Post date:** [January 19, 2023, 1:01am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/3 "2023-01-19T01:01:28Z")
I don’t know If understood the question correctly. [Canyouseeme.org](http://Canyouseeme.org) only lets me use the IP of the network I’m currently in. And from inside and outside my home network the page cannot reach port 32400 nor 21027. ---
**Author:** ![JKalchik](https://avatars.discourse-cdn.com/v4/letter/j/8e8cbc/32.png) [@JKalchik](https://forums.plex.tv/u/JKalchik)\ **Post date:** [January 19, 2023, 1:01am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/4 "2023-01-19T01:01:53Z")
Wait a sec… unless I’m misreading your screen shot, you’re using port 21027 externally, not 32400. You may need to adjust either the PMS configuration, or the router configuration. ---
**Author:** ![cont1923](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@cont1923](https://forums.plex.tv/u/cont1923)\ **Post date:** [January 19, 2023, 1:16am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/5 "2023-01-19T01:16:52Z")
I disabled UPnP and NAT-PMP on my router, deleted the automatic port forwards and manually set a forward to 32400 (hopefully I did it correctly). ![Screenshot 2023-01-19 at 02.14.23](https://global.discourse-cdn.com/plex/original/4X/0/c/b/0cbf7fd8ed44b4f6384bfc3b4552e5ddf5e5ae74.jpeg) ![Screenshot 2023-01-19 at 02.14.48](https://global.discourse-cdn.com/plex/original/4X/d/f/9/df97b3daa07d7578e884343590cd77ddf37e1f70.png) And I changed the port in PMS. ![Screenshot 2023-01-19 at 01.04.47](https://global.discourse-cdn.com/plex/original/4X/4/5/e/45e837c79788cfcea1d36529ebfea8997b42007f.jpeg) Still doesn’t work ☹ ---
**Author:** ![luke21](https://avatars.discourse-cdn.com/v4/letter/l/e19b73/32.png) [@luke21](https://forums.plex.tv/u/luke21)\ **Post date:** [January 19, 2023, 1:33am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/7 "2023-01-19T01:33:23Z")
Server have a firewall? is it enabled? have you allowed port 32400 through if it is enabled, other thing it could be but unlikely, is your ISP blocking that port? ---
**Author:** ![cont1923](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@cont1923](https://forums.plex.tv/u/cont1923)\ **Post date:** [January 19, 2023, 1:48am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/9 "2023-01-19T01:48:29Z")
Omg, you’re definitely onto something! Disabling the firewall on my server did it!! Thank you so much!! But what do I do now? Isn’t a huge security risk to disable the firewall? Or can I now make an exception rule for Plex somewhere? ---
**Author:** ![luke21](https://avatars.discourse-cdn.com/v4/letter/l/e19b73/32.png) [@luke21](https://forums.plex.tv/u/luke21)\ **Post date:** [January 19, 2023, 2:07am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/10 "2023-01-19T02:07:56Z")
usually you have your network firewall (Router) that manages security but if you want application based firewall then yes re-enable the firewall and allow port 32400 through, or whichever port you want to use for Plex ---
**Author:** ![cont1923](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@cont1923](https://forums.plex.tv/u/cont1923)\ **Post date:** [January 19, 2023, 2:14am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/11 "2023-01-19T02:14:16Z")
I wanted to open port 32400 only for my public IP but then Plex didn’t work unfortunately. Is it a security risk that I now opened port 32400 for all IPs? Because then it worked. Also my router does have a firewall. ---
**Author:** ![luke21](https://avatars.discourse-cdn.com/v4/letter/l/e19b73/32.png) [@luke21](https://forums.plex.tv/u/luke21)\ **Post date:** [January 19, 2023, 2:25am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/12 "2023-01-19T02:25:35Z")
So first things first, you need to open a port (in this case port 32400) on your router/gateway you can either allow traffic from specific or all public IP addresses on the internet. Second, you can either allow port 32400 through your OS firewall or completely disable it, its not too much of an issue disabling your OS firewall as its already inside your local network and behind your routers firewall, but the way I do it, is allow port 32400 through my OS firewall that way I can still have my OS firewall enabled. ---
**Author:** ![cont1923](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@cont1923](https://forums.plex.tv/u/cont1923)\ **Post date:** [January 19, 2023, 2:30am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/13 "2023-01-19T02:30:17Z")
> [@luke21](#): > > Second, you can either allow port 32400 through your OS firewall or completely disable it, its not too much of an issue disabling your OS firewall as its already inside your local network and behind your routers firewall, but the way I do it, is allow port 32400 through my OS firewall that way I can still have my OS firewall enabled. Ok, will do! Thank you so much again, I was close on giving up on Plex again but now I finally have my dream setup ---
**Author:** ![luke21](https://avatars.discourse-cdn.com/v4/letter/l/e19b73/32.png) [@luke21](https://forums.plex.tv/u/luke21)\ **Post date:** [January 19, 2023, 2:33am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/14 "2023-01-19T02:33:02Z")
No problem ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 19, 2023, 2:33am UTC](https://forums.plex.tv/t/no-remote-access-despite-open-port/827424/15 "2023-04-19T02:33:32Z")
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