# No remote access **URL:** \ **Category:** Remote Access\ **Tags:** server-mac\ **Created:** [July 19, 2019, 4:52pm UTC](https://forums.plex.tv/t/no-remote-access/435184 "2019-07-19T16:52:58Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![12techguy](https://avatars.discourse-cdn.com/v4/letter/1/b9bd4f/32.png) [@12techguy](https://forums.plex.tv/u/12techguy)\ **Post date:** [July 19, 2019, 4:52pm UTC](https://forums.plex.tv/t/no-remote-access/435184/1 "2019-07-19T16:52:58Z")
Server Version#: Version 1.16.3.1402 layer Version#: remote access stoped working about 2 weeks ago. I’ve reinstalled, updated, checked IP settings but still nothing? Please help its driving me nuts! ---
**Author:** ![Busaman\_VA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/busaman_va/32/108534_2.png) [@Busaman\_VA](https://forums.plex.tv/u/Busaman_VA)\ **Post date:** [July 20, 2019, 1:18pm UTC](https://forums.plex.tv/t/no-remote-access/435184/2 "2019-07-20T13:18:16Z")
What’s the details of your Plex setup, media stored and internet connection? Also do you have static ip and port forwarding setup? ---
**Author:** ![alcides.alfaro](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@alcides.alfaro](https://forums.plex.tv/u/alcides.alfaro)\ **Post date:** [July 20, 2019, 7:50pm UTC](https://forums.plex.tv/t/no-remote-access/435184/3 "2019-07-20T19:50:29Z")
Hi there, Same here…any help? Remote access suddenly stopped working after subscribing to Plex Pass, 3-4 weeks ago. Since then, I have followed ALL the TS steps suggested at the Plex support websites and nothing works. I’m currently using an Nvidia Shield TV Pro as the server. Thanks! ---
**Author:** ![12techguy](https://avatars.discourse-cdn.com/v4/letter/1/b9bd4f/32.png) [@12techguy](https://forums.plex.tv/u/12techguy)\ **Post date:** [July 24, 2019, 4:53pm UTC](https://forums.plex.tv/t/no-remote-access/435184/4 "2019-07-24T16:53:14Z")
I noticed that it says no remote access but I’m able to access it remotely now? weird. ---
**Author:** ![12techguy](https://avatars.discourse-cdn.com/v4/letter/1/b9bd4f/32.png) [@12techguy](https://forums.plex.tv/u/12techguy)\ **Post date:** [July 24, 2019, 4:54pm UTC](https://forums.plex.tv/t/no-remote-access/435184/5 "2019-07-24T16:54:26Z")
Media on share NAZ - internet 400 down 20 up. IP reserved in router. Tried static and forward. says no remote access but I was able to access it remotely. not sure the issue. ---
**Author:** ![Busaman\_VA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/busaman_va/32/108534_2.png) [@Busaman\_VA](https://forums.plex.tv/u/Busaman_VA)\ **Post date:** [July 25, 2019, 6:45am UTC](https://forums.plex.tv/t/no-remote-access/435184/6 "2019-07-25T06:45:26Z")
Server on the NAS? Check port forward rule here. [https://canyouseeme.org/](https://canyouseeme.org/) ---
**Author:** ![12techguy](https://avatars.discourse-cdn.com/v4/letter/1/b9bd4f/32.png) [@12techguy](https://forums.plex.tv/u/12techguy)\ **Post date:** [July 25, 2019, 4:02pm UTC](https://forums.plex.tv/t/no-remote-access/435184/7 "2019-07-25T16:02:04Z")
what port should be opened? I know 80 is a common port. Should this be opened? ---
**Author:** ![Busaman\_VA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/busaman_va/32/108534_2.png) [@Busaman\_VA](https://forums.plex.tv/u/Busaman_VA)\ **Post date:** [July 25, 2019, 5:28pm UTC](https://forums.plex.tv/t/no-remote-access/435184/8 "2019-07-25T17:28:44Z")
[https://support.plex.tv/articles/200931138-troubleshooting-remote-access/](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 17, 2019, 4:52pm UTC](https://forums.plex.tv/t/no-remote-access/435184/9 "2019-10-17T16:52:59Z")
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