# No secure connection via app.plex.tv

**URL:** https://forums.plex.tv/t/no-secure-connection-via-app-plex-tv/707515
**Category:** Plex Media Server
**Tags:** server-nvidia-shield
**Created:** [April 6, 2021, 11:52am UTC](https://forums.plex.tv/t/no-secure-connection-via-app-plex-tv/707515 "2021-04-06T11:52:23Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![adamfairbrother119977\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@adamfairbrother119977\_gmail\_com](https://forums.plex.tv/u/adamfairbrother119977_gmail_com)
#### Post date: [April 6, 2021, 11:52am UTC](https://forums.plex.tv/t/no-secure-connection-via-app-plex-tv/707515/1 "2021-04-06T11:52:24Z")

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Server Version#:.1.22  
Player Version#:

please help

have plex server running through my nvidia shield  
been running fine for months and was able to access server vis app.plex.tv on laptop to manage my libraries

recently had to reboot my shield tv

plex loaded back in fine and server reinstated but now i cant manage libraries as app.plex.tv wont connect to server

keeps saying " unable to connect to shield tv securely"

ive read through so many forums etc saying that i should check under settings, network etc but i cant access these options without being connected to the server

im going around in circles

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### Author: ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)
#### Post date: [April 6, 2021, 8:33pm UTC](https://forums.plex.tv/t/no-secure-connection-via-app-plex-tv/707515/2 "2021-04-06T20:33:52Z")

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Access the local Plex web running on your Shield using your Shield’s IP address. [Opening Plex Web App | Plex Support](https://support.plex.tv/articles/200288666-opening-plex-web-app/)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 5, 2021, 8:34pm UTC](https://forums.plex.tv/t/no-secure-connection-via-app-plex-tv/707515/3 "2021-07-05T20:34:19Z")

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