# No setup wizard or instructions for PMS
**URL:** https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262
**Category:** Plex Media Server
**Tags:** server-linux
**Created:** [November 12, 2022, 6:33pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262 "2022-11-12T18:33:04Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@mbl71](https://forums.plex.tv/u/mbl71)
#### Post date: [November 12, 2022, 6:33pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/1 "2022-11-12T18:33:04Z")
Server Version#: unknown
Player Version#: unknown
According to the minimal information, a wizard should appear when opening [plex.tv](http://plex.tv), but I only get the home screen when I log in, and if I try to “add your media” I get a screen to download PMS, and when I do that nothing else happens, contrary to the page that says “we’ll guide you through the setup.” I get the same lack of results on OpenSUSE Tumbleweed and Debian 11 Bullseye. I’m not interested in “local TV” that’s not local to me, I just want to be able to use my TV tuner (HDHomeRun) which seems to work fine through Kodi, but Plex appears to be a dud. It would be nice if there was some sort of information on how to set up PMS lacking the promised “wizards” that seem to have taken off into the sunset …
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### Author:  [@pshanew](https://forums.plex.tv/u/pshanew)
#### Post date: [November 12, 2022, 7:00pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/2 "2022-11-12T19:00:29Z")
> [@mbl71](#):
>
> a wizard should appear when opening plex.tv
To complete your Plex installation, you must first either open the web UI from the server itself using the localhost address (127.0.0.1) or from another system _on the same network_ by browsing to the server’s local IP address (192.168.1.x, for example). Examples would be:
```auto
http://127.0.0.1:32400/web (from locally on the server itself)
http://ip.addr.of.server:32400/web (from another system on the same network, browsing to the server's local IP address)
```
Your first connection to the server can’t be via plex.tv as the server hasn’t been claimed yet immediately after installation; plex.tv doesn’t know anything about your server at this point.
If you’re not on the same network as the server, you’ll have to establish an SSH tunnel to it to proxy the connection.
This is all described in more detail in the [server’s installation document](https://support.plex.tv/articles/200288586-installation/).
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### Author:  [@mbl71](https://forums.plex.tv/u/mbl71)
#### Post date: [November 12, 2022, 7:08pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/3 "2022-11-12T19:08:25Z")
> [@mbl71](#):
>
> a wizard should appear when opening plex.tv
Well, that’s the problem, isn’t it? There’s no wizard to be found!
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### Author:  [@pshanew](https://forums.plex.tv/u/pshanew)
#### Post date: [November 12, 2022, 7:11pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/4 "2022-11-12T19:11:08Z")
You’ll only see the wizard if you access a new server using the methods I described above. You cannot use plex.tv for the initial setup wizard. That needs to be done through either the localhost address or the server’s IP address.
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### Author:  [@mbl71](https://forums.plex.tv/u/mbl71)
#### Post date: [November 12, 2022, 7:21pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/5 "2022-11-12T19:21:42Z")
> [@pshanew](#):
>
> `http://127.0.0.1:32400/web`
Okay, I tried that, but I just get a spinning dial (or whatever you call it, the equivalent of the old Windows hourglass, I guess). By the way, I used Yast to install the PMS rpm package that I downloaded.
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### Author:  [@mbl71](https://forums.plex.tv/u/mbl71)
#### Post date: [November 12, 2022, 7:43pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/6 "2022-11-12T19:43:15Z")
After waiting a while, I hit the reload and it took off. It is now downloading EPG data, but it seems to be taking a long time for that.
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### Author:  [@pshanew](https://forums.plex.tv/u/pshanew)
#### Post date: [November 12, 2022, 7:50pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/7 "2022-11-12T19:50:25Z")
The initial download of EPG data does take quite a while. I have ~60 channels in my guide and it takes 15 minutes or so to download initially. Future updates will occur during your server’s maintenance window (as configured via `Settings -> Scheduled Tasks`) so it shouldn’t really be noticeable.
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### Author:  [@mbl71](https://forums.plex.tv/u/mbl71)
#### Post date: [November 13, 2022, 4:34pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/9 "2022-11-13T16:34:13Z")
Thanks for the quick response, gold star for that! Sadly, though, when I try to watch live TV, I only get a second or so, then it sits buffering for twenty or thirty before resuming for a few seconds, then buffering again ☹
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### Author:  [@pshanew](https://forums.plex.tv/u/pshanew)
#### Post date: [November 13, 2022, 5:40pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/10 "2022-11-13T17:40:46Z")
What client are you using to view live TV? If using a web browser, try using the [dedicated desktop app](https://www.plex.tv/media-server-downloads/#plex-app) instead. It’s available for Windows, macOS, and Linux (via Snap or Flatpack). It supports more video codecs natively than browsers and will likely result in direct play playback instead of transcoding.
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### Author:  [@mbl71](https://forums.plex.tv/u/mbl71)
#### Post date: [November 13, 2022, 6:55pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/11 "2022-11-13T18:55:45Z")
I installed PlexHTPC from Flathub and that works fairly well. Unfortunately, it doesn’t switch from fullscreen to windowed gracefully, and it doesn’t recognize scrolling with the mouse. It only recognizes right click on the mouse. The remote is still an issue, but that’s probably an issue with LIRC, and I won’t be able to address that for another day or two. So, making progress, but still a way to go 😉
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### Author:  [@pshanew](https://forums.plex.tv/u/pshanew)
#### Post date: [November 13, 2022, 7:02pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/12 "2022-11-13T19:02:20Z")
Try the Plex for Linux app instead (first app at the link above); it is the desktop app intended to be controlled with a mouse. The HTPC app is intended to be controlled using a keyboard/remote.
The desktop app supports all the same audio passthrough options as the HTPC app. The primary difference between the two is the interface. The HTPC app is intended to be used in home theater environments. If that’s your use case you will, unfortunately, have to live with lack of full mouse support.
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### Author:  [@mbl71](https://forums.plex.tv/u/mbl71)
#### Post date: [November 13, 2022, 11:09pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/13 "2022-11-13T23:09:38Z")
I can live with that, though the keyboard doesn’t have the all-important pause button. At this point the main problem is that I can’t seem to get to the streaming services I ticked in the settings for streaming services. I can search for some of the shows we watch, but it comes up with a list that doesn’t indicate the source, and looking through the options, none are from my streaming services! Is the other app likely to do better?
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [November 14, 2022, 11:55am UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/14 "2022-11-14T11:55:22Z")
> [@mbl71](#):
>
> though the keyboard doesn’t have the all-important pause button
Use the largest button there is. Works here for Pause/Unpause.
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### Author:  [@moabz7](https://forums.plex.tv/u/moabz7)
#### Post date: [January 24, 2023, 3:04pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/15 "2023-01-24T15:04:11Z")
This doesn’t appear to be true, nothing I do gets a setup wizard to open. I have created multiple brand new accounts, I have opened the browser from [https://127.0.01:32400](https://127.0.01:32400), [https://localhost:32400/web](https://localhost:32400/web), https://:32400/web.
They all open me to the home page but a setup wizard never appears. Without this wizard I am completed unable to manually create a library.
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### Author:  [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [January 24, 2023, 7:57pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/16 "2023-01-24T19:57:30Z")
@moabz7
Stop PMS
Manually create a tar.gz of “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs”
Attach the file here please.
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### Author:  [@nibbles](https://forums.plex.tv/u/nibbles)
#### Post date: [January 26, 2023, 5:47pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/17 "2023-01-26T17:47:11Z")
It may seem weird, but this is like starting a car. You have to have it in P or N.
Here you’re starting PMS Setup which has to be done in HTTP.
- during PMS install, open the non-secure url [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) to reach Setup.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [April 26, 2023, 5:47pm UTC](https://forums.plex.tv/t/no-setup-wizard-or-instructions-for-pms/818262/18 "2023-04-26T17:47:18Z")
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