# No Skip Intro Option in current Plex Server on docker

**URL:** <https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285>\
**Category:** Plex Media Server\
**Tags:** server-linux, server-docker\
**Created:** [February 14, 2021, 2:16am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285 "2021-02-14T02:16:05Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![spacemoehre](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@spacemoehre](https://forums.plex.tv/u/spacemoehre)\
**Post date:** [February 14, 2021, 2:16am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/1 "2021-02-14T02:16:06Z")

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Server Version#:1.21.3.4021  
Player Version#: 4.52.1 (Web app)

I’m using the latest Plex Server Version in a docker container, but there is no option to detect intros even though it should be there.

 ![plex](https://global.discourse-cdn.com/plex/original/3X/d/5/d55c971889f73e19ab189e0fef270473540a54ac.jpeg)

[Plex Media Server Logs\_2021-02-14\_02-07-09.zip](https://forums.plex.tv/uploads/short-url/gnt3eIGhFsU4JdE1rjTzGr6OkeK.zip) (4.9 MB)

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**Author:** ![frederick.grayson](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/frederick.grayson/32/14914_2.png) [@frederick.grayson](https://forums.plex.tv/u/frederick.grayson)\
**Post date:** [February 14, 2021, 3:02am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/2 "2021-02-14T03:02:35Z")

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Have you pressed the **SHOW ADVANCED** button on that page?

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**Author:** ![spacemoehre](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@spacemoehre](https://forums.plex.tv/u/spacemoehre)\
**Post date:** [February 14, 2021, 10:41am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/3 "2021-02-14T10:41:09Z")

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Yes in the picture I’m showing the advanced options

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**Author:** ![fallenczar](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@fallenczar](https://forums.plex.tv/u/fallenczar)\
**Post date:** [February 14, 2021, 11:50am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/4 "2021-02-14T11:50:56Z")

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It is under Manage\>Libraries\>TV Shows

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**Author:** ![spacemoehre](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@spacemoehre](https://forums.plex.tv/u/spacemoehre)\
**Post date:** [February 14, 2021, 3:37pm UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/5 "2021-02-14T15:37:44Z")

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If I go to manage\>Library and edit on the TV Shows there’s no intro skip feature presented.  
Also this article of plex suggests that it should be in settings\>library:  
[Skip TV Show Intros](https://support.plex.tv/articles/skip-content/)

 ![image](https://global.discourse-cdn.com/plex/original/3X/6/8/68dbfb89afae01851a70c06e6b20672067d33f4c.jpeg)

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**Author:** ![hthighway](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hthighway/32/82003_2.png) [@hthighway](https://forums.plex.tv/u/hthighway)\
**Post date:** [February 15, 2021, 6:29am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/6 "2021-02-15T06:29:56Z")

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It looks l you are either not use a plex account that has a plexpass subscription attached to it to manage the server, or the server isn’t seeing that you have a plexpass.

As skip into requires a plexpass sub to show up.

P.S.: please turn off verbose logging next time you want to share logs

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [February 15, 2021, 7:50am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/7 "2021-02-15T07:50:48Z")

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Hopefully not overstating the obvious?

Did you scroll down to the bottom of that page?

 ![Screenshot from 2021-02-15 02-49-44](https://global.discourse-cdn.com/plex/original/3X/c/9/c98a35ff432e85ade5ad489042763776967db089.jpeg)

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**Author:** ![spacemoehre](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@spacemoehre](https://forums.plex.tv/u/spacemoehre)\
**Post date:** [February 15, 2021, 11:27pm UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/8 "2021-02-15T23:27:19Z")

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yes i did scroll through that ^^

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [February 16, 2021, 12:09am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/9 "2021-02-16T00:09:46Z")

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Would you mind turning VERBOSE logging back OFF?  
Verbose only makes our job more difficult for the vast majority of cases hence why the default is off.

After saving those changes,  
Please restart PMS.  
Wait 2 minutes , allowing it to remain idle,  
Download the logs again  
Attach the ZIP again please.

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**Author:** ![spacemoehre](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@spacemoehre](https://forums.plex.tv/u/spacemoehre)\
**Post date:** [February 16, 2021, 12:18am UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/10 "2021-02-16T00:18:14Z")

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Sry for the verbose logging, I did recreate my container since its only a docker and made sure to use the claim feature to connect it to my plex pass user. since there is still no skip intro feature but its seems to be up to date, I guess its a general problem with my setup. if helpful, I used the plexserver docker image by linuxserver io: [linuxserver/plex](https://hub.docker.com/r/linuxserver/plex)

[Plex Media Server Logs\_2021-02-16\_00-12-36.zip](https://forums.plex.tv/uploads/short-url/sBloEgLUbQKKj7OLsIBvHXeOBVr.zip) (4.2 MB)

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**Author:** ![spacemoehre](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@spacemoehre](https://forums.plex.tv/u/spacemoehre)\
**Post date:** [May 12, 2021, 9:09pm UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/11 "2021-05-12T21:09:31Z")

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for a long time now, i tried around with linuxserver as well as plexinc docker image but did not get any results. Could it maybe be that somehow the server thinks, that it cant use plex pass features? when beeing in my profile, I see the plex pass symbol, but under Settings \> General I see the same account but no plex pass symbol. Is there a way to verify that the server can use plex pass features? I also noticed that watching media on the server of a friend does not give me the skip intro buttons, but it shows for him. Is this normal behaviour?

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [May 12, 2021, 9:40pm UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/12 "2021-05-12T21:40:26Z")

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@spacemoehre

The Skip -Intro depends on the player (from what I know). I believe all players should have it.

I apologize I’m not 100% versed with each player.

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**Author:** ![spacemoehre](https://avatars.discourse-cdn.com/v4/letter/s/f4b2a3/32.png) [@spacemoehre](https://forums.plex.tv/u/spacemoehre)\
**Post date:** [May 12, 2021, 9:52pm UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/16 "2021-05-12T21:52:24Z")

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@ChuckPa I tried both windows cli and web app, both should work

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [May 12, 2021, 10:05pm UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/17 "2021-05-12T22:05:00Z")

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I need to setup a library with Skip Intro enabled to check.

Please give me a bit to do this.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 10, 2021, 10:05pm UTC](https://forums.plex.tv/t/no-skip-intro-option-in-current-plex-server-on-docker/690285/18 "2021-08-10T22:05:42Z")

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