# "No soup" and duplicate server **URL:** \ **Category:** General Discussions\ **Created:** [March 25, 2019, 9:45pm UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200 "2019-03-25T21:45:50Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![DeanSewell](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@DeanSewell](https://forums.plex.tv/u/DeanSewell)\ **Post date:** [March 25, 2019, 9:45pm UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/1 "2019-03-25T21:45:51Z")
Hello - Plex seems to have developed a bug on the Web version, locally hosted. Works fine on ROKU and web, but not if web access via local IP address. I can see two versions of the service. Non ov the library links work and I keen going to the “No soup” screen. I am a Plex Pass user, never had this issue before. Any advice re fix? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 25, 2019, 10:38pm UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/2 "2019-03-25T22:38:17Z")
Don’t use the local web app. Use the hosted one. [app.plex.tv](http://app.plex.tv) ---
**Author:** ![ucjb](https://avatars.discourse-cdn.com/v4/letter/u/41988e/32.png) [@ucjb](https://forums.plex.tv/u/ucjb)\ **Post date:** [March 27, 2019, 1:31pm UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/3 "2019-03-27T13:31:00Z")
Damn Plex, using [app.plex.tv](http://app.plex.tv) defeats the whole ■■■■■■■ purpose of having a “PERSONAL” media server ■■■■ THE ■■■■ OFF ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 27, 2019, 3:18pm UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/4 "2019-03-27T15:18:54Z")
Apparently, you have a misconception about how this is working: Loading the web app into your browser is one thing. Accessing your server with this web app afterwards is another thing. Both versions of the web app are working exactly the same, in regards to how the data are flowing from your server to your browser. The hosted version is just a bit newer and contains a fix for the above issue. ---
**Author:** ![DeanSewell](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@DeanSewell](https://forums.plex.tv/u/DeanSewell)\ **Post date:** [March 27, 2019, 9:20pm UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/5 "2019-03-27T21:20:15Z")
Thank you for comments. I can see the hosted one works. But I do agree that this defeats the object when watching within my network (which is what I do 90% of the time). Any know fixes? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 27, 2019, 9:21pm UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/6 "2019-03-27T21:21:39Z")
> [@DeanSewell](#): > > But I do agree that this defeats the object when watching within my network Please see my previous response above. > [@DeanSewell](#): > > Any know fixes? It is already fixed. As the [hosted web app](https://app.plex.tv/) shows. The updated web app will find its way into an updated plex server release. ---
**Author:** ![UmpaNET\_Plex\_Server](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/umpanet_plex_server/32/125985_2.png) [@UmpaNET\_Plex\_Server](https://forums.plex.tv/u/UmpaNET_Plex_Server)\ **Post date:** [March 28, 2019, 9:07am UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/7 "2019-03-28T09:07:29Z")
I am having the same problem, I am getting no soup for you, servers keep going off line, this is with the latest version. It never did it before in all the years I have been using plex. If it were fixed I would not be having the issue ! I would just like to add that this is intermittent, and I can’t seem to fix it my end so was wondering if it to do with the plex system server. ---
**Author:** ![Pegasus9](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pegasus9/32/26170_2.png) [@Pegasus9](https://forums.plex.tv/u/Pegasus9)\ **Post date:** [April 2, 2019, 12:06am UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/8 "2019-04-02T00:06:50Z")
Same issue, never had it before. ---
**Author:** ![waldosr](https://avatars.discourse-cdn.com/v4/letter/w/65b543/32.png) [@waldosr](https://forums.plex.tv/u/waldosr)\ **Post date:** [April 2, 2019, 3:10am UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/9 "2019-04-02T03:10:45Z")
I have been getting the no soup issue lately (think after the last server update). I have to delete my cache each time (using chrome), and then it will work fine until I exit again. ---
**Author:** ![alekdavis](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/alekdavis/32/85246_2.png) [@alekdavis](https://forums.plex.tv/u/alekdavis)\ **Post date:** [April 2, 2019, 3:29am UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/10 "2019-04-02T03:29:19Z")
Same problem here. Started happening about a week ago. Not sure how [app.plex.tv](http://app.plex.tv) would help (when I use it, it does not show me my server). ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 1, 2019, 3:29am UTC](https://forums.plex.tv/t/no-soup-and-duplicate-server/392200/11 "2019-07-01T03:29:22Z")
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