# No soup for you!

**URL:** <https://forums.plex.tv/t/no-soup-for-you/572218>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [April 11, 2020, 3:21pm UTC](https://forums.plex.tv/t/no-soup-for-you/572218 "2020-04-11T15:21:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![KAMIL\_SZCZEPANSKI\_ICLOUD\_COM](https://avatars.discourse-cdn.com/v4/letter/k/8edcca/32.png) [@KAMIL\_SZCZEPANSKI\_ICLOUD\_COM](https://forums.plex.tv/u/KAMIL_SZCZEPANSKI_ICLOUD_COM)\
**Post date:** [April 11, 2020, 3:21pm UTC](https://forums.plex.tv/t/no-soup-for-you/572218/1 "2020-04-11T15:21:47Z")

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Hi, I recently installed Plex application on my Synology, but I cannot configure it. I go into the app store and run it from here it takes me to the local address **[http://172.148.80.75:32400/web/index.ht](http://172.148.80.75:32400/web/index.ht) … 2ecf77ecc8** with “The server you’re trying to access doesn’t want to let you in. Make sure you’re signed in as a user with access to this server.” This makes it impossible for me to configure the server. Does anyone have any idea how to fix it?

Server Version#: 1.18.5.2309  
Player Version#:  
 ![Screenshot 2020-04-11 at 17.15.55](https://global.discourse-cdn.com/plex/original/3X/e/b/eb11210ba4f3e28264efe9f49e9b0b87dd32a0d8.jpeg)

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**Author:** ![audiomixer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/audiomixer/32/9722_2.png) [@audiomixer](https://forums.plex.tv/u/audiomixer)\
**Post date:** [April 11, 2020, 4:23pm UTC](https://forums.plex.tv/t/no-soup-for-you/572218/2 "2020-04-11T16:23:57Z")

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This thread might help you starting with post number 6

> [@Failed to run the Package Services](https://forums.plex.tv/t/failed-to-run-the-package-services/565647):
>
> Hello, I’m afraid I’ve fallen into a pillar to post situation with the following problem: After months of hassle-free use the Plex Media Server on my DS918+ has stopped working after an update last week. The installation of this update ended with the error: “Failed to run the Package Services”. Now I can no longer open Plex. I removed and reinstalled the PMS package several times, also deleted the shared folder. No result. Synology Support refers to Plex Support, but there I can only use …

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 10, 2020, 4:24pm UTC](https://forums.plex.tv/t/no-soup-for-you/572218/3 "2020-07-10T16:24:00Z")

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