No tags in photos

Hi!, i have version 1.15.3.876 in my Plex Web and the automatic tags do not appear in the photos, how much time do you need to write them? In my photo library I have only now 1000 photos, uploaded more than 24 hours ago., In the configuration of the library I have marked the option tag in the photos and the Spanish language, do we have to do something else?

Hey @octaviz,

They should start getting tagged immediately when you scan in new items or if for some reason they couldn’t get processed it will try again during the hours set for your scheduled tasks.

There is also the possibility that the service will be throttled but that won’t happen if you’ve only processed 1000 items.

If you want you can upload your PMS logs and we can take a look to see if there are any issues.

Thanks, I have already seen in the system log that the system is throttled

Bye

Apr 17, 2019 16:26:20.795 [0x7f7f5d9e9700] WARN - AutoTagging: the service is currently throttled, skipping item 20729