# No thumbnails for videos

**URL:** <https://forums.plex.tv/t/no-thumbnails-for-videos/826751>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 14, 2023, 2:59am UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751 "2023-01-14T02:59:13Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Digiti123](https://avatars.discourse-cdn.com/v4/letter/d/ac91a4/32.png) [@Digiti123](https://forums.plex.tv/u/Digiti123)\
**Post date:** [January 14, 2023, 2:59am UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751/1 "2023-01-14T02:59:13Z")

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Server Version#:1.30.1.6562  
[Plex Media Scanner.log](https://forums.plex.tv/uploads/short-url/AhPFRGKfwiGkcsurijZv4Nm9hCV.log) (125.0 KB)

Player Version#:

 ![Untitled](https://global.discourse-cdn.com/plex/original/4X/d/1/6/d1678635cf7114ea575593dcb4e340e32e303480.jpeg)

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**Author:** ![hedley\_harrumph\_lamarr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hedley_harrumph_lamarr/32/298039_2.png) [@hedley\_harrumph\_lamarr](https://forums.plex.tv/u/hedley_harrumph_lamarr)\
**Post date:** [February 1, 2023, 2:48am UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751/2 "2023-02-01T02:48:13Z")

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Thank you, Digiti123, for raising this issue.

I’ve had the same issue for many months. I can’t say for certain when it began, as it’s not been that important to me. But, it happened after a prior update. I’m using the same computer hardware and the same Windows version.

Current Plex Media Server Version: 1.30.2.6563

 ![Plex-Library](https://global.discourse-cdn.com/plex/original/4X/f/a/4/fa4e4bc531aedcc0f441a85b0c30670f5932593f.jpeg)

 ![About-Plex](https://global.discourse-cdn.com/plex/original/4X/c/3/8/c384ce646514a1fb46300a12c9f3ba6859b0cfe0.png)

Sometimes, as a workaround, when downloading videos from YouTube, I’ll use YouTube’s thumbnail image and manually add it to the video in Plex. But, that gets to be time-consuming, when I have a bunch of videos.

Luckily, none of my old videos (prior to whatever Plex Media Server update seems to have stopped creating the thumbnails) were affected. And, when scanning libraries containing those old videos, the previously-created thumbnails are not removed.

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**Author:** ![hedley\_harrumph\_lamarr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hedley_harrumph_lamarr/32/298039_2.png) [@hedley\_harrumph\_lamarr](https://forums.plex.tv/u/hedley_harrumph_lamarr)\
**Post date:** [February 14, 2023, 11:44am UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751/3 "2023-02-14T11:44:06Z")

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I just updated from 1.30.2.6563 to 1.31.0.6654 and the issue persists.

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<div class="post-metadata">

**Author:** ![hedley\_harrumph\_lamarr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hedley_harrumph_lamarr/32/298039_2.png) [@hedley\_harrumph\_lamarr](https://forums.plex.tv/u/hedley_harrumph_lamarr)\
**Post date:** [February 28, 2023, 2:14am UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751/4 "2023-02-28T02:14:53Z")

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I just updated from 1.31.0.6654 to 1.31.1.6733 and the issue persists.

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<div class="post-metadata">

**Author:** ![hedley\_harrumph\_lamarr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hedley_harrumph_lamarr/32/298039_2.png) [@hedley\_harrumph\_lamarr](https://forums.plex.tv/u/hedley_harrumph_lamarr)\
**Post date:** [March 10, 2023, 7:12am UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751/5 "2023-03-10T07:12:33Z")

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I just updated from 1.31.1.6733 to 1.31.1.6782 and the issue persists.

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<div class="post-metadata">

**Author:** ![hedley\_harrumph\_lamarr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hedley_harrumph_lamarr/32/298039_2.png) [@hedley\_harrumph\_lamarr](https://forums.plex.tv/u/hedley_harrumph_lamarr)\
**Post date:** [March 15, 2023, 12:00am UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751/6 "2023-03-15T00:00:10Z")

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I just updated from 1.31.1.6782 to 1.31.2.6810 and the issue persists.

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<div class="post-metadata">

**Author:** ![hedley\_harrumph\_lamarr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hedley_harrumph_lamarr/32/298039_2.png) [@hedley\_harrumph\_lamarr](https://forums.plex.tv/u/hedley_harrumph_lamarr)\
**Post date:** [March 30, 2023, 1:23pm UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751/7 "2023-03-30T13:23:21Z")

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I just updated from 1.31.2.6810 to 1.31.3.6868 and the issue persists.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 28, 2023, 1:23pm UTC](https://forums.plex.tv/t/no-thumbnails-for-videos/826751/8 "2023-06-28T13:23:36Z")

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