# No transcoding on android

**URL:** <https://forums.plex.tv/t/no-transcoding-on-android/852424>\
**Category:** Plex Players\
**Tags:** server-nvidia-shield, android-mobile-legacy\
**Created:** [September 3, 2023, 1:15pm UTC](https://forums.plex.tv/t/no-transcoding-on-android/852424 "2023-09-03T13:15:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![michelnguyenton\_plex](https://avatars.discourse-cdn.com/v4/letter/m/9de053/32.png) [@michelnguyenton\_plex](https://forums.plex.tv/u/michelnguyenton_plex)\
**Post date:** [September 3, 2023, 1:15pm UTC](https://forums.plex.tv/t/no-transcoding-on-android/852424/1 "2023-09-03T13:15:07Z")

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Hi,

I am using nvidia shield pro with newest firmware as my plex server which also supports HW transcoding on the fly.  
This works great on IOS when I am on the go with my Iphone SE 2023.

I also own a Samsung FE 2020 with latest Android firmware. Remote access works also when I am on the go, but only with maximum video settings. When I set the quality for mobile or remote lower then original output, the video starts loading but nothing happens. I searched every options in the settings menu, I also tried it with and without subtitles, but it seems like transcoding doesn’t work on my samsung phone, but only on my iphone. I tried the identical settings on android like I have it on IOS, but still no change happens.  
Does anyone have an idea?

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**Author:** ![Altimeter](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@Altimeter](https://forums.plex.tv/u/Altimeter)\
**Post date:** [September 19, 2023, 7:29pm UTC](https://forums.plex.tv/t/no-transcoding-on-android/852424/2 "2023-09-19T19:29:46Z")

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Hello, i guess that this is the same issue than the one in this thread [Shield tv don't hw transcode - #203 by Dinkybluebug](https://forums.plex.tv/t/shield-tv-dont-hw-transcode/769689/203)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 18, 2023, 7:30pm UTC](https://forums.plex.tv/t/no-transcoding-on-android/852424/3 "2023-12-18T19:30:05Z")

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