# No Verification Email?

**URL:** <https://forums.plex.tv/t/no-verification-email/945286>\
**Category:** General Discussions\
**Created:** [October 29, 2026, 5:47am UTC](https://forums.plex.tv/t/no-verification-email/945286 "2026-10-29T05:47:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![CHoweEmerson](https://avatars.discourse-cdn.com/v4/letter/c/6de8d8/32.png) [@CHoweEmerson](https://forums.plex.tv/u/CHoweEmerson)\
**Post date:** [October 29, 2026, 5:47am UTC](https://forums.plex.tv/t/no-verification-email/945286/1 "2026-10-29T05:47:07Z")

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I am trying to update my email but never get the email to confirm the new email address.

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**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\
**Post date:** [October 29, 2026, 8:02am UTC](https://forums.plex.tv/t/no-verification-email/945286/2 "2026-10-29T08:02:14Z")

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Have you checked the spam folder?

If you cannot find it there, then contact billing support for assistance: [https://www.plex.tv/contact/?option=billing-issues#p-contact](https://www.plex.tv/contact/?option=billing-issues#p-contact)