# No video playback.

**URL:** https://forums.plex.tv/t/no-video-playback/30895
**Category:** Apps & Creations
**Created:** [March 17, 2013, 8:39pm UTC](https://forums.plex.tv/t/no-video-playback/30895 "2013-03-17T20:39:19Z")
**Posts on this page:** 13
**Page:** 1

<div class="post-metadata">

### Author: ![gt40mkii](https://avatars.discourse-cdn.com/v4/letter/g/919ad9/32.png) [@gt40mkii](https://forums.plex.tv/u/gt40mkii)
#### Post date: [March 17, 2013, 8:39pm UTC](https://forums.plex.tv/t/no-video-playback/30895/1 "2013-03-17T20:39:19Z")

</div>

Just installed the latest version (0.9.9.6-20130314-c81869f4) and I have no video playback. &nbsp; Playback works fine in all my other clients (Windows, Linux and Android,) but when I try to play the same content on mt Raspberry Pi, I get audio but no video.

---

<div class="post-metadata">

### Author: ![jonboykayaks](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jonboykayaks/32/200524_2.png) [@jonboykayaks](https://forums.plex.tv/u/jonboykayaks)
#### Post date: [March 18, 2013, 2:20am UTC](https://forums.plex.tv/t/no-video-playback/30895/2 "2013-03-18T02:20:01Z")

</div>

> Just installed the latest version (0.9.9.6-20130314-c81869f4) and I have no video playback. &nbsp; Playback works fine in all my other clients (Windows, Linux and Android,) but when I try to play the same content on mt Raspberry Pi, I get audio but no video.

---

<div class="post-metadata">

### Author: ![gt40mkii](https://avatars.discourse-cdn.com/v4/letter/g/919ad9/32.png) [@gt40mkii](https://forums.plex.tv/u/gt40mkii)
#### Post date: [March 18, 2013, 5:58am UTC](https://forums.plex.tv/t/no-video-playback/30895/3 "2013-03-18T05:58:43Z")

</div>

Nope didn't work.

---

<div class="post-metadata">

### Author: ![dale.hamel](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@dale.hamel](https://forums.plex.tv/u/dale.hamel)
#### Post date: [March 18, 2013, 2:46pm UTC](https://forums.plex.tv/t/no-video-playback/30895/4 "2013-03-18T14:46:43Z")

</div>

> Nope didn't work.

Is it Black screen w/ audio?  
  
If so, it's a temporary issue that goes away after caching.

---

<div class="post-metadata">

### Author: ![alexwainman](https://avatars.discourse-cdn.com/v4/letter/a/ecc23a/32.png) [@alexwainman](https://forums.plex.tv/u/alexwainman)
#### Post date: [March 18, 2013, 2:56pm UTC](https://forums.plex.tv/t/no-video-playback/30895/5 "2013-03-18T14:56:13Z")

</div>

How long does it take to cache?

---

<div class="post-metadata">

### Author: ![dale.hamel](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@dale.hamel](https://forums.plex.tv/u/dale.hamel)
#### Post date: [March 18, 2013, 4:06pm UTC](https://forums.plex.tv/t/no-video-playback/30895/6 "2013-03-18T16:06:46Z")

</div>

You can force caching as described in FAQ. For me, it was around 30 minutes.

---

<div class="post-metadata">

### Author: ![gt40mkii](https://avatars.discourse-cdn.com/v4/letter/g/919ad9/32.png) [@gt40mkii](https://forums.plex.tv/u/gt40mkii)
#### Post date: [March 19, 2013, 1:04am UTC](https://forums.plex.tv/t/no-video-playback/30895/7 "2013-03-19T01:04:49Z")

</div>

> Is it Black screen w/ audio?  
>   
> If so, it's a temporary issue that goes away after caching.

Lovely.&nbsp; :unsure: &nbsp; It is alpha software though.

---

<div class="post-metadata">

### Author: ![mlewisclark](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mlewisclark/32/82574_2.png) [@mlewisclark](https://forums.plex.tv/u/mlewisclark)
#### Post date: [April 19, 2013, 1:51am UTC](https://forums.plex.tv/t/no-video-playback/30895/8 "2013-04-19T01:51:58Z")

</div>

I get audio, but no video on mkv rips.&nbsp; No black screen, just able to see and navigate the menu.&nbsp; I believe it's cached.

---

<div class="post-metadata">

### Author: ![Nigel\_Tufnel](https://avatars.discourse-cdn.com/v4/letter/n/f9ae1b/32.png) [@Nigel\_Tufnel](https://forums.plex.tv/u/Nigel_Tufnel)
#### Post date: [April 19, 2013, 7:10pm UTC](https://forums.plex.tv/t/no-video-playback/30895/9 "2013-04-19T19:10:51Z")

</div>

I am experiencing same (audio playback but no video, screen continues to display the movie selection screen), with MKV files. MP4 files on the other hand, are playing back wonderfully. The MKVs play without issue on other PLEX clients throughout our house.

512 Pi, 1.35 client, latest version of PMS

Dale and everybody, thank you so much for your work on this project. Amazing results so far!

---

<div class="post-metadata">

### Author: ![Ockingshay](https://avatars.discourse-cdn.com/v4/letter/o/919ad9/32.png) [@Ockingshay](https://forums.plex.tv/u/Ockingshay)
#### Post date: [May 10, 2013, 5:14pm UTC](https://forums.plex.tv/t/no-video-playback/30895/10 "2013-05-10T17:14:23Z")

</div>

Just got my rasplex and am experiencing audio, but video still showing the menus.   
  
  
It’s on high bit rate .mkv files with hd audio. I’ll have a play around as all my 720p content works fine. Might just be the limitation of the device, but I would love a client that handles 1080p and passes through hd sound bitstream to my amp. Is this possible?

---

<div class="post-metadata">

### Author: ![dansvarre](https://avatars.discourse-cdn.com/v4/letter/d/51bf81/32.png) [@dansvarre](https://forums.plex.tv/u/dansvarre)
#### Post date: [May 10, 2013, 6:29pm UTC](https://forums.plex.tv/t/no-video-playback/30895/11 "2013-05-10T18:29:26Z")

</div>

Mine plays bluray remux with DD or DTS very Well.

---

<div class="post-metadata">

### Author: ![Ockingshay](https://avatars.discourse-cdn.com/v4/letter/o/919ad9/32.png) [@Ockingshay](https://forums.plex.tv/u/Ockingshay)
#### Post date: [May 11, 2013, 8:28am UTC](https://forums.plex.tv/t/no-video-playback/30895/12 "2013-05-11T08:28:26Z")

</div>

Update: well turns out all I needed was the hardware accelerated codecs purchasable from raspberry pi direct.   
  
  
Works a charm now

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 20, 2019, 11:03pm UTC](https://forums.plex.tv/t/no-video-playback/30895/13 "2019-12-20T23:03:35Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
