# "No write access to destination" **URL:** \ **Category:** Plex Media Server\ **Tags:** livetv-dvr, server-synology\ **Created:** [March 10, 2023, 4:00pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021 "2023-03-10T16:00:21Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![dbkfamily](https://avatars.discourse-cdn.com/v4/letter/d/b77776/32.png) [@dbkfamily](https://forums.plex.tv/u/dbkfamily)\ **Post date:** [March 10, 2023, 4:00pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/1 "2023-03-10T16:00:21Z")
My server is Synology DS 1520+. Recently purchase HD home run Flex 4K. I did all settings correctly by the book and always when I start recording I’m receiving no right access to the destination. I give the Plex server all read and write rights and continue to not have right access to the destination. I have a Plex pass. ![16784637292984417651089653529109](https://global.discourse-cdn.com/plex/original/4X/e/1/e/e1ed41ad3bac4a54f5989f4962103ecb7e858f4e.jpeg) Please I need the help. I already contacted and check with the HD home run customer support item working perfectly and correctly. I need help to set up correctly recording. I did everything by the book is still not working probably I’m missing something small which I’m not expert to understand what is it. I can find phone number or way how to contact Plex to have help or chat with the customer service. Please help have a great day. Dimo Thanks ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [March 10, 2023, 5:53pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/2 "2023-03-10T17:53:41Z")
@dbkfamily When you want to record (write) media on DSM 7, because DSM 7 changed, it’s a little trickier . 1. Open FileStation 2. Right-click the shared folder containing the media 3. Properties 4. Permissions 5. Now you’ll see where PlexMediaServer has READ permission ![Screenshot from 2023-03-10 12-50-32](https://global.discourse-cdn.com/plex/original/4X/d/8/5/d85a3ca0be84ee9247fe2a92043dfeb3e31cfd19.jpeg) 1. Change to READ/WRITE 2. Click DONE to return to the main permission control 3. Check **Appy to this folder , sub-folders and files** 4. Click SAVE ![Screenshot from 2023-03-10 12-52-57](https://global.discourse-cdn.com/plex/original/4X/b/1/1/b1124cc327a81a4d81bb46abb2f101ef68a4f82d.png) ---
**Author:** ![dbkfamily](https://avatars.discourse-cdn.com/v4/letter/d/b77776/32.png) [@dbkfamily](https://forums.plex.tv/u/dbkfamily)\ **Post date:** [March 10, 2023, 9:13pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/3 "2023-03-10T21:13:16Z")
Thanks a lot I did all of that yesterday I tried tonight and didn’t work. I just recheck and that everything is look perfectly. I tried to record something new now - it’s still the same problem. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [March 10, 2023, 9:32pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/4 "2023-03-10T21:32:59Z")
Logs please ? I need to see the specific error messages ---
**Author:** ![dbkfamily](https://avatars.discourse-cdn.com/v4/letter/d/b77776/32.png) [@dbkfamily](https://forums.plex.tv/u/dbkfamily)\ **Post date:** [March 10, 2023, 11:26pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/5 "2023-03-10T23:26:46Z")
![16784906712856163768019524734375](https://global.discourse-cdn.com/plex/original/4X/f/0/f/f0fb72ef23ffda2554bf8c496236a6b10e7f9790.jpeg) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [March 10, 2023, 11:50pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/6 "2023-03-10T23:50:56Z")
[Server Logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) are what I need… Pictures don’t show me anything actionable. Settings - Server - Troubleshooting - Download Logs. It will give you a ZIP file Attach that ZIP file here ---
**Author:** ![dbkfamily](https://avatars.discourse-cdn.com/v4/letter/d/b77776/32.png) [@dbkfamily](https://forums.plex.tv/u/dbkfamily)\ **Post date:** [March 11, 2023, 1:33am UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/7 "2023-03-11T01:33:14Z")
There is so many personal information inside what exact you needed and I will send it to you? ---
**Author:** ![dbkfamily](https://avatars.discourse-cdn.com/v4/letter/d/b77776/32.png) [@dbkfamily](https://forums.plex.tv/u/dbkfamily)\ **Post date:** [March 11, 2023, 1:34am UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/8 "2023-03-11T01:34:07Z")
How many people will see this file on this forum? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [March 11, 2023, 1:51am UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/9 "2023-03-11T01:51:43Z")
Check your PM (upper right) I have sent you a PM for your logs. ---
**Author:** ![dbkfamily](https://avatars.discourse-cdn.com/v4/letter/d/b77776/32.png) [@dbkfamily](https://forums.plex.tv/u/dbkfamily)\ **Post date:** [March 11, 2023, 10:44pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/10 "2023-03-11T22:44:18Z")
Hi, I’m still getting the same error: “NO WRITE ACCES TO THE DESTINATION” Can you suggest about the account name under witch PLEX is trying to access SYNOLOGY? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [March 11, 2023, 10:59pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/11 "2023-03-11T22:59:52Z")
On DSM 7, the username is `PlexMediaServer`. On DSM 6, the username is `plex`. Check your PM ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 9, 2023, 11:00pm UTC](https://forums.plex.tv/t/no-write-access-to-destination/834021/12 "2023-06-09T23:00:35Z")
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