# Not able to set up server **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [February 11, 2024, 9:18pm UTC](https://forums.plex.tv/t/not-able-to-set-up-server/869000 "2024-02-11T21:18:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![wcf07](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@wcf07](https://forums.plex.tv/u/wcf07)\ **Post date:** [February 11, 2024, 9:18pm UTC](https://forums.plex.tv/t/not-able-to-set-up-server/869000/1 "2024-02-11T21:18:52Z")
Server Version#: 1.32.8.7639 Player Version#:1.86.1.4076 I encountered some problems with moving to a new city/state and tried uninstalling and reinstalling PMS with the most recent version and now am unable to set the server back up. I’ve tried going through the support articles and haven’t found anything to help me. Does anyone have any advice? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [February 11, 2024, 9:26pm UTC](https://forums.plex.tv/t/not-able-to-set-up-server/869000/2 "2024-02-11T21:26:21Z")
> [@wcf07](#): > > … and now am unable to set the server back up. I’ve tried going through the support articles and haven’t found anything to help me How so? What exactly have you tried and how / at what point(s) are you getting stuck? ---
**Author:** ![wcf07](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@wcf07](https://forums.plex.tv/u/wcf07)\ **Post date:** [February 11, 2024, 9:33pm UTC](https://forums.plex.tv/t/not-able-to-set-up-server/869000/3 "2024-02-11T21:33:20Z")
I’m not getting anything to set the actual server up. It’s like the program isn’t there. Anytime I click on “My Media” within the Plex desktop app it only gives me the option to download PMS. ![image_2024-02-11_153142899](https://global.discourse-cdn.com/plex/original/4X/a/b/e/abe61674d90aced5946f874e03b983a77a5c93ce.jpeg) This is the only screen I get under “My Media” ![image_2024-02-11_153249824](https://global.discourse-cdn.com/plex/original/4X/2/4/c/24c4e5948835439b20e94397362f56c904aabb34.jpeg) This is my settings options ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [February 11, 2024, 9:38pm UTC](https://forums.plex.tv/t/not-able-to-set-up-server/869000/4 "2024-02-11T21:38:34Z")
Are you accessing the new server using its bundled version of Plex web from within the same subnet? - If you’re on the same machine → [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) - http://[PMS IP address]:32400/web otherwise ? [https://support.plex.tv/articles/200288586-installation/](https://support.plex.tv/articles/200288586-installation/) ---
**Author:** ![wcf07](https://avatars.discourse-cdn.com/v4/letter/w/eada6e/32.png) [@wcf07](https://forums.plex.tv/u/wcf07)\ **Post date:** [February 11, 2024, 9:52pm UTC](https://forums.plex.tv/t/not-able-to-set-up-server/869000/5 "2024-02-11T21:52:21Z")
Yes, I’ve tried both of those ways and it doesn’t get me any further than prompting me to download PMS ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [February 11, 2024, 9:58pm UTC](https://forums.plex.tv/t/not-able-to-set-up-server/869000/6 "2024-02-11T21:58:26Z")
Have you already tried these steps? [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 11, 2024, 9:59pm UTC](https://forums.plex.tv/t/not-able-to-set-up-server/869000/7 "2024-05-11T21:59:06Z")
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