# Not Authorised When Waking from Sleep

**URL:** <https://forums.plex.tv/t/not-authorised-when-waking-from-sleep/832884>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [March 1, 2023, 11:00am UTC](https://forums.plex.tv/t/not-authorised-when-waking-from-sleep/832884 "2023-03-01T11:00:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![StarlightExpress](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@StarlightExpress](https://forums.plex.tv/u/StarlightExpress)\
**Post date:** [March 1, 2023, 11:00am UTC](https://forums.plex.tv/t/not-authorised-when-waking-from-sleep/832884/1 "2023-03-01T11:00:41Z")

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Server Version#: Latest  
Player Version#: Latest

I run a Windows PC with a Plex server on it, which generally serves the connected TV through the Android app (it’s an Android TV).

I sleep the PC when we’re not watching something.

When I wake the PC, I cannot access my Library through the app on the TV.

When I log on to the server side from Windows, it says “not authorised”. The only way to get around this is to right-click and “exit”, wait around 10 seconds, then start it again. Sometimes it takes a few times before I can see my media.

I’ve read through the support topic on being locked out but I’m not sure this is it. The TV uses a different account to the server but forgetting the TV for a moment, it’s when I load the Plex server on the PC that it says “not authorised”.

What’s wrong and how can I stop this from happening?

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**Author:** ![jasapan](https://avatars.discourse-cdn.com/v4/letter/j/b487fb/32.png) [@jasapan](https://forums.plex.tv/u/jasapan)\
**Post date:** [May 11, 2023, 9:01pm UTC](https://forums.plex.tv/t/not-authorised-when-waking-from-sleep/832884/2 "2023-05-11T21:01:31Z")

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Did you manage to sort this as I am having the same issue

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 9, 2023, 9:02pm UTC](https://forums.plex.tv/t/not-authorised-when-waking-from-sleep/832884/3 "2023-08-09T21:02:20Z")

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