Server Version#: plexmediaserver-plexpass-1.43.0.10389
I have plexpass. I have a server on my iMac which I can connect to. (I am a member of a plex home, if that is relevant).
I created a jail on my XigmaNAS server, and went to install plexmediaserver-plexpass-1.43.0.10389 into it.
Using a new macbook pro, when I go to the IP address of the jail:32400/web it tells me I am not authorized.
"Not authorized
You do not have access to this server.
You may be able to claim it by choosing “Open Plex…” from the Plex menu in the macOS menu bar or Windows system tray. For more troubleshooting tips, see our support article."
If the server is running on your NAS box, there is no point in following instructions which are for Plex server running on MacOS.
plist files are a Mac thing.
According to your description above, you are running Plex server on FreeBSD, in a Jail.
Now, I don’t know much of Jails. If they are similar to Docker, the first thing would be to verify that the Plex jail network is not separated from your local network behind another layer of NAT. In Docker, this is know as network “host mode”. That way the Jail is assigned an additional IP address from your regular home network, and not an address from a completely different (and isolated) address space.
In order to claim a newly set up Plex server, you need to access it from inside the same local network. This is easiest, if the Plex container is using the above mentioned “host network” configuration. Because then you can access it simply from any other computer within the same home network.
Otherwise, you’d have to follow the instructions under “On a Different Network” in https://support.plex.tv/articles/200288586-installation/
I run a plex on my iMac. No issues.
From same iMac and from Mac book pro laptop, I am receiving error when trying to connect to the plex server running in the FreeBSD jail on my xigmaNAS.
Since I was experiencing the issues on my Mac’s, I through there might be something happening on the plist files.
I see the server asking to log in. But when I do, that’s where the error pops up. Here is the first window. I posted the access error screenshot in my previous post
Something is weird in your last screenshot.
The address bar says app.plex.tv, but the message below shouldn’t appear on app.plex.tv. So the content of the address bar and the content of the web page don’t fit together.
You’ll probably need to do the SSH tunnel method. It was what I had to do to recover access to my server after the last time Plex had a security incident and everyone was forced to reset their passwords.
The IP you need to tunnel into is the one of the jail itself Plex is in, not the host. Also I remember getting tripped up because of the accounts in the host. I needed a valid login in the jail to tunnel into. So if you don’t know the root password then that will cause an issue.
