# Not authorized

**URL:** <https://forums.plex.tv/t/not-authorized/894662>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [November 6, 2024, 3:46pm UTC](https://forums.plex.tv/t/not-authorized/894662 "2024-11-06T15:46:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![mrcadams](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@mrcadams](https://forums.plex.tv/u/mrcadams)\
**Post date:** [November 6, 2024, 3:46pm UTC](https://forums.plex.tv/t/not-authorized/894662/1 "2024-11-06T15:46:51Z")

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Server Version#: 4.141.0  
Player Version#: unknown  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [November 6, 2024, 3:49pm UTC](https://forums.plex.tv/t/not-authorized/894662/2 "2024-11-06T15:49:03Z")

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Please provide at least _some_ detail.

> [@You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1):
>
> Warning: During these steps your Windows Plex server will be removed from any plex.tv account it has been connected to. The result will be that you won’t be able to acess it normally, unless you re-claim it. So you have been told to perform this procedure [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) in order to solve a problem accessing your server – but doing so requires you to edit the Windows Registry. I can understand that this c…

> [@New Claiming Requirement for Windows](https://forums.plex.tv/t/new-claiming-requirement-for-windows/839096/1):
>
> Back in Plex Media Server 1.29.2, we introduced some new behavior for macOS. This behavior is now being brought to Plex Media Server for Windows starting with version 1.32.2. Servers will now, by default, need to be claimed (i.e. signed-in to a Plex account). Coinciding with this new requirement, we’re also making some changes to the process for claiming a server. Due to this, the old method of claiming a server will no longer work (simply opening the local, bundled Plex Web client will no lon…

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**Author:** ![mrcadams](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@mrcadams](https://forums.plex.tv/u/mrcadams)\
**Post date:** [November 6, 2024, 3:53pm UTC](https://forums.plex.tv/t/not-authorized/894662/3 "2024-11-06T15:53:21Z")

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I Reinstalled Windows 10, the other Night. I use a 2tb Harddrive to Stream my Movies n tv Shows from. It still has the Same Letter/number as b4. I can log into plex I just can’t access my Library/access my Movies on Plex anymore. An I have Deleted reg PlexOnlineMail, PlexOnlineToken, & PlexOnlineUsername An Restared Plex an Also rebooted pc an Still NO access. I Get this Message. Not authorized

You do not have access to this server.

You may be able to claim it by choosing “Open Plex…” from the Plex menu in the macOS menu bar or Windows system tray. For more troubleshooting tips, see our [support article](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/).

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**Author:** ![mrcadams](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@mrcadams](https://forums.plex.tv/u/mrcadams)\
**Post date:** [November 6, 2024, 4:04pm UTC](https://forums.plex.tv/t/not-authorized/894662/4 "2024-11-06T16:04:42Z")

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It working Again Thanks

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 4, 2025, 4:05pm UTC](https://forums.plex.tv/t/not-authorized/894662/5 "2025-02-04T16:05:21Z")

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