# Not available outside my network
**URL:** https://forums.plex.tv/t/not-available-outside-my-network/936901
**Category:** Remote Access
**Tags:** server-windows
**Created:** [March 6, 2026, 6:35pm UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901 "2026-03-06T18:35:05Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Ronin\_Ng](https://forums.plex.tv/u/Ronin_Ng)
#### Post date: [March 6, 2026, 6:35pm UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/1 "2026-03-06T18:35:05Z")
Server Version#:Version 1.43.0.10389
Player Version#:
for a few months now I’m having issues with my Server that I can’t reach from outside my home. My router has not changed and network settings still same. I have enabled Port routing and have confirmed that UPnP are enabled. But when I enable it it stays on for a few seconds and goes back to disabled.
Any help would be greatly appreciated.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [March 6, 2026, 9:19pm UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/2 "2026-03-06T21:19:49Z")
Ignore the brief green status. That’s just Plex displaying the green indicator while testing the status.
> [@Ronin\_Ng](#):
>
> I have enabled Port routing and have confirmed that UPnP are enabled.
You just need one… if you’re having trouble, I strongly recommend going with a manual port forward.
Also, verify the forward is working!! You can do that using a service like [canyouseeme.org](http://canyouseeme.org) — that’s also helpful to confirm the public IP recognized matches the WAN IP of your router and the public IP seen in the Plex remote access settings.
#
There’s also a guide with some more details on how to troubleshoot remote access issues.
> [@The Basics of Remote Access Troubleshooting](https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517):
>
> When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated [support article on troubleshooting your remote access](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/). I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…
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### Author:  [@Ronin\_Ng](https://forums.plex.tv/u/Ronin_Ng)
#### Post date: [March 9, 2026, 4:18pm UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/4 "2026-03-09T16:18:00Z")
I’m really confused it worked for one day using port forwarding and then the next morning it’s not working. My router setting is saved. I have no clue man.
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### Author:  [@Keith-Andrews](https://forums.plex.tv/u/Keith-Andrews)
#### Post date: [March 9, 2026, 4:24pm UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/5 "2026-03-09T16:24:22Z")
I’ve been struggling with exactly the same problem for three weeks. Unfortunately, despite everyone’s best efforts, I’m no closer to finding a solution. I’ve read everything I can, followed every suggested approach, rebooted, reinstalled but the remote access only stays available for a very short period of time.
I had to give up using Plex when away from home.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [March 9, 2026, 5:04pm UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/6 "2026-03-09T17:04:37Z")
Do you mean the port forward is no longer working or remote access is just failing after one day?
If the second… do you have an IP reservation for the machine hosting your PMS in your home network? Sounds like DHCP might have reassigned the server’s IP and therefore the forwarding no longer working?
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### Author:  [@Ronin\_Ng](https://forums.plex.tv/u/Ronin_Ng)
#### Post date: [March 10, 2026, 6:27pm UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/7 "2026-03-10T18:27:25Z")
I resolved my issue it was a double NAT. I had ISP router and then I had my router over it. The port forwarding wasn’t being done properly because first router didn’t bring it to my other router. I turned of uPNP and enable the port forwarding on the first router to my other router’s IP and it worked.
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### Author:  [@Ronin\_Ng](https://forums.plex.tv/u/Ronin_Ng)
#### Post date: [March 10, 2026, 6:28pm UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/8 "2026-03-10T18:28:10Z")
Solved thanks. Was double NAT situation. I thought my firs tISP router was bridge mode but it wasn’t all good now.
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### Author:  [@body\_bedna](https://forums.plex.tv/u/body_bedna)
#### Post date: [March 13, 2026, 2:50am UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/9 "2026-03-13T02:50:26Z")
Unless you have a reason to have UPnP enabled, disable it… (witch op did, but to explain why read following)
> **[What is UPnP? Yes, It's Still Dangerous in 2026 | UpGuard](https://www.upguard.com/blog/what-is-upnp)**
>
> If UPnP is currently enabled on your router, you could be at risk of a swathe of cyberattacks. Find out what UPnP is and how to best protect yourself.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [June 11, 2026, 2:50am UTC](https://forums.plex.tv/t/not-available-outside-my-network/936901/10 "2026-06-11T02:50:59Z")
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