# Not available outside your network - GOING CRAZY
**URL:** https://forums.plex.tv/t/not-available-outside-your-network-going-crazy/169219
**Category:** General Discussions
**Created:** [December 1, 2016, 8:46am UTC](https://forums.plex.tv/t/not-available-outside-your-network-going-crazy/169219 "2016-12-01T08:46:14Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@wyamout](https://forums.plex.tv/u/wyamout)
#### Post date: [December 1, 2016, 8:46am UTC](https://forums.plex.tv/t/not-available-outside-your-network-going-crazy/169219/1 "2016-12-01T08:46:14Z")
Hi I have the latest version of the PMS and remote access was working fine for 3 years and suddenty I am getting Not available outside your network.
- No Antivirus
- Firewall Disabled
- All these ports forwarded to the desktop where the server is installed 192.168.1.104
TCP: 32400
UDP: 1900
TCP: 3005
UDP: 5353
TCP: 8324
UDP: 32410, 32412, 32413, 32414
TCP: 32469
- When I Click Retry on Manual Port it turns green for 2 seconds then back to red
- I get the double NAT notification but I have only one router from the ISP
- The UPNP is enabled
Any advise on how to fix this issue? Thanks
---
### Author:  [@MikeG6.5](https://forums.plex.tv/u/MikeG6.5)
#### Post date: [December 1, 2016, 8:51am UTC](https://forums.plex.tv/t/not-available-outside-your-network-going-crazy/169219/2 "2016-12-01T08:51:43Z")
Have you been through this support document? [https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access](https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access)
If you ware having issues with Double NAT, it’s going to be a bit difficult to resolve. Especially if the ISP’s hardware is the cause of it. That support document is a start of what you need to work through to get things going, though. Start there.
---
### Author:  [@feikenberg](https://forums.plex.tv/u/feikenberg)
#### Post date: [December 1, 2016, 12:57pm UTC](https://forums.plex.tv/t/not-available-outside-your-network-going-crazy/169219/3 "2016-12-01T12:57:47Z")
Same problem here for almost a month. No Double NAT.
---
### Author:  [@drinehart](https://forums.plex.tv/u/drinehart)
#### Post date: [December 1, 2016, 2:38pm UTC](https://forums.plex.tv/t/not-available-outside-your-network-going-crazy/169219/4 "2016-12-01T14:38:19Z")
Is your router blocking IPs based on geoip database? You will need to allow Ireland and the US to connect to your server.
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 10:19pm UTC](https://forums.plex.tv/t/not-available-outside-your-network-going-crazy/169219/5 "2020-01-07T22:19:17Z")