# Not available outside your network **URL:** \ **Category:** Remote Access\ **Tags:** server-windows\ **Created:** [October 12, 2022, 5:01pm UTC](https://forums.plex.tv/t/not-available-outside-your-network/814559 "2022-10-12T17:01:09Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Aamirfarooq13](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/aamirfarooq13/32/290168_2.png) [@Aamirfarooq13](https://forums.plex.tv/u/Aamirfarooq13)\ **Post date:** [October 12, 2022, 5:01pm UTC](https://forums.plex.tv/t/not-available-outside-your-network/814559/1 "2022-10-12T17:01:09Z")
this option shows after few second i tried all way to fix this, someone guide me how can i fix that? my neighbor has internet he shared with me through cable and that cable i connected to my Tp link router, with this router i connected my pc with cable and other devices with wifi, please help me out how can i stream my media server out of home. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [October 12, 2022, 6:28pm UTC](https://forums.plex.tv/t/not-available-outside-your-network/814559/2 "2022-10-12T18:28:04Z")
Sounds like Plex might have issues jumping through too many hoops… if I understand your setup correctly, you’ll need 1 port-forward on your own router and you’ll need to ask your neighbor to create one in theirs – otherwise you won’t be able to see your server from the outside… # Beyond that, this guide can give you some more hints on how to troubleshoot issues with remote access: > [@The Basics of Remote Access Troubleshooting](https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517): > > When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated [support article on troubleshooting your remote access](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/). I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 10, 2023, 6:28pm UTC](https://forums.plex.tv/t/not-available-outside-your-network/814559/3 "2023-01-10T18:28:13Z")
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