# Not getting correct metadata

**URL:** <https://forums.plex.tv/t/not-getting-correct-metadata/275112>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [June 23, 2018, 6:11pm UTC](https://forums.plex.tv/t/not-getting-correct-metadata/275112 "2018-06-23T18:11:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![LkellyKe](https://avatars.discourse-cdn.com/v4/letter/l/43a26b/32.png) [@LkellyKe](https://forums.plex.tv/u/LkellyKe)\
**Post date:** [June 23, 2018, 6:11pm UTC](https://forums.plex.tv/t/not-getting-correct-metadata/275112/1 "2018-06-23T18:11:56Z")

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I have just installed Plex on a new computer build after trying it a few months ago on my old computer. I am just now copying discs onto my hard drive, and I have Plex set up to the correct drive/folders for movies, and TV. So far I am not doing well with correct metadata. I have downloaded 5 movies, and only 2 of them, Amelie and Black Panther, were identified and had the correct metadata. The other 3, Up, The Post, and Kramer vs. Kramer did not have any data. I have followed the correct naming convention (as far as I can tell). I then renamed these 3 to the correct name in Plex and tried refreshing the metadata. This did not help. I also tried to set up a Match, and in the list nothing remotely like the three movies appeared and trying any of the 3 suggested services resulted in “no matches were found.”

I am new to this and probably doing something stupid. Any help is appreciated.

SMK

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**Author:** ![LkellyKe](https://avatars.discourse-cdn.com/v4/letter/l/43a26b/32.png) [@LkellyKe](https://forums.plex.tv/u/LkellyKe)\
**Post date:** [June 23, 2018, 9:47pm UTC](https://forums.plex.tv/t/not-getting-correct-metadata/275112/3 "2018-06-23T21:47:59Z")

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Thank you. So far I have not added any TV shows, but this is what I have been doing for movies. Initially I was putting all the m2ts or mkv files in one large folder. The files were named correctly, but the file was called binder 1, etc. What I found subsequent to my first post was that if I put the m2ts or mkv file instead in a folder of the same name, Plex does get the correct data. I don’t know why it was sometimes doing it correctly and sometimes not previously.

Again thank you. I’m sure I’ll have some more questions going forward.

SMK

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 21, 2018, 9:48pm UTC](https://forums.plex.tv/t/not-getting-correct-metadata/275112/4 "2018-09-21T21:48:02Z")

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