# Not getting folder thumbnails

**URL:** <https://forums.plex.tv/t/not-getting-folder-thumbnails/566524>\
**Category:** Metadata & Adding Files\
**Tags:** library-management\
**Created:** [April 2, 2020, 12:58pm UTC](https://forums.plex.tv/t/not-getting-folder-thumbnails/566524 "2020-04-02T12:58:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![stdevos](https://avatars.discourse-cdn.com/v4/letter/s/76d3ee/32.png) [@stdevos](https://forums.plex.tv/u/stdevos)\
**Post date:** [April 2, 2020, 12:58pm UTC](https://forums.plex.tv/t/not-getting-folder-thumbnails/566524/1 "2020-04-02T12:58:54Z")

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Server Version#: 1.18.9.2578  
Player Version#:

I recently moved my entire movie library to my Plex server. Previously I had been using Plex strictly for music and was using miniDlna for movies. My large movie library was organized to optimize convenience using Roku Media Player, folder structure is as follows: Movies\>Western\>True Grit\>True Grit.mkv and folder.jpg for the poster art.

The poster art didn’t work consistently in RMP so I decided to move my library to Plex. However, absolutely no poster art works on any folder in Plex. Wondering what I’m missing. If I navigate into the folder, the mkv file itself displays a generated thumbnail but I’d like to see the poster art (folder.jpg) that I painstakingly included in every folder on the folder which contains the movie. Any help would be appreciated.

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**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [April 2, 2020, 1:13pm UTC](https://forums.plex.tv/t/not-getting-folder-thumbnails/566524/2 "2020-04-02T13:13:01Z")

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```auto
A Movie Library/ <---aim Plex library here - and nowhere else.
...A Movie (YEAR)/ <---not required, but HIGHLY RECOMMENDED!
......A Movie (YEAR).xxx

```

```auto
A TV Show Library/ <---aim Plex Library here - and nowhere else.
.....A TV Show/
.......Season 01/
.........A TV Show - S01E01.xxx

```

[https://support.plex.tv/articles/categories/your-media/](https://support.plex.tv/articles/categories/your-media/)

Regarding those bogus embedded Title Fields in your MP4/M4V files:

> [@Video File Naming](https://forums.plex.tv/t/video-file-naming/535534/7):
>
> With LMA in priority, Embedded Titles within MP4/M4V files are preferred - even over a perfect file name. Local Media Assets should - AT ALL TIMES - remain enabled (unless specifically instructed to turn it off). Local Media Assets should be ‘Demoted’, to the bottom of the stack of active agents under ALL tabs in Shows and Movies, but should NOT be disabled. Local Media Assets is needed for many things - it doesn’t need to be given Tip-Top-Priority (as Plex has so hatefully placed it as it’s …

… and when ‘Refresh Metadata’ doesn’t work after you rename and structure your material:

> [@The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064):
>
> The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

… and Folders never get artwork  
We don’t use folders, really…  
That’s what we have Plex for.

Your Life - Made Easy:

> **[FileBot](https://www.filebot.net/)**
>
> FileBot is the ultimate tool for organizing and renaming your Movies, TV Shows and Anime as well as fetching subtitles and artwork. It's smart and just works.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 1, 2020, 1:13pm UTC](https://forums.plex.tv/t/not-getting-folder-thumbnails/566524/3 "2020-07-01T13:13:07Z")

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Closed on July 1, 2020, 1:13pm UTC

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