# Not possible to add media

**URL:** <https://forums.plex.tv/t/not-possible-to-add-media/830647>\
**Category:** Plex Media Server\
**Tags:** server-linux, server-qnap\
**Created:** [February 13, 2023, 7:56pm UTC](https://forums.plex.tv/t/not-possible-to-add-media/830647 "2023-02-13T19:56:37Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![pinkelefant](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@pinkelefant](https://forums.plex.tv/u/pinkelefant)\
**Post date:** [February 13, 2023, 7:56pm UTC](https://forums.plex.tv/t/not-possible-to-add-media/830647/1 "2023-02-13T19:56:37Z")

</div>

Hallo since long time I wanted reuse my plex server on a qnap. I uploaded the version 1.31.0.6654.  
On the place where I supposed to add media I had the message

Add your media to Plex

Organize, beautify, stream, and share your personal collection of movies, TV, music, and photos anywhere, on all your devices. To get started, download our free Plex Media Server software on the device where you store your media.

Get Plex Media Server

I tryed the same on an ubuntu VM and had the same result. What are I doing wrong?

Greeds

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 13, 2023, 8:04pm UTC](https://forums.plex.tv/t/not-possible-to-add-media/830647/2 "2023-02-13T20:04:15Z")

</div>

In order to complete the setup you need to open your Plex Media Server through its local IP.  
Open http://[QNAP IP address]:32400/web from a browser in the same subnet as the QNAP. This will bring up a wizard/dialog where you can name your server and link it to your Plex account (as well as creating your first libraries).

Once you “claimed” your server (=linked it to your Plex Media Account), you’ll also be able to access it from other Plex apps or via [http://app.plex.tv/desktop](http://app.plex.tv/desktop).

[https://support.plex.tv/articles/200288586-installation/](https://support.plex.tv/articles/200288586-installation/)

---

<div class="post-metadata">

**Author:** ![pinkelefant](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@pinkelefant](https://forums.plex.tv/u/pinkelefant)\
**Post date:** [February 14, 2023, 3:53pm UTC](https://forums.plex.tv/t/not-possible-to-add-media/830647/3 "2023-02-14T15:53:36Z")

</div>

Thank you for the info. Now it works

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 15, 2023, 3:53pm UTC](https://forums.plex.tv/t/not-possible-to-add-media/830647/4 "2023-05-15T15:53:43Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.