# Not receiving email notifications about reported issues

**URL:** <https://forums.plex.tv/t/not-receiving-email-notifications-about-reported-issues/909808>\
**Category:** Plex Media Server\
**Tags:** discover\
**Created:** [March 22, 2025, 10:39am UTC](https://forums.plex.tv/t/not-receiving-email-notifications-about-reported-issues/909808 "2025-03-22T10:39:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Devioushamster](https://avatars.discourse-cdn.com/v4/letter/d/8491ac/32.png) [@Devioushamster](https://forums.plex.tv/u/Devioushamster)\
**Post date:** [March 22, 2025, 10:39am UTC](https://forums.plex.tv/t/not-receiving-email-notifications-about-reported-issues/909808/1 "2025-03-22T10:39:21Z")

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Server Version#: 1.41.5.9522

Some users are starting to use the Report Issue function. I will not be able to follow these up unless I receive an email notification or can setup a webhook or similar to notify my through Discord.

I have turned on notifications as in the screenshot, but don’t get any emails about reported issues. I’ve checked spam.

 ![image](https://global.discourse-cdn.com/plex/original/4X/1/7/0/170374e9c2f8d92512bdc0d3a18662d6c6aeaced.png)

Any way to fix this?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 20, 2025, 6:16pm UTC](https://forums.plex.tv/t/not-receiving-email-notifications-about-reported-issues/909808/3 "2025-06-20T18:16:33Z")

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