# Not receiving email verification email **URL:** \ **Category:** General Discussions\ **Created:** [August 27, 2022, 2:21am UTC](https://forums.plex.tv/t/not-receiving-email-verification-email/807705 "2022-08-27T02:21:09Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [August 29, 2022, 9:14am UTC](https://forums.plex.tv/t/not-receiving-email-verification-email/807705/7 "2022-08-29T09:14:35Z")
> [@kishkaru](#): > > **May I suggest keeping this thread (or something similar) pinned / open indefinitely?** And put a link from the Support page to here. Well, we do already have a dedicated thread for that 😉 Please go here: > [@No Password Reset mail received](https://forums.plex.tv/t/no-password-reset-mail-received/806898): > > Dear all If you are not receiving an email from Plex when you wanted to reset your password, then please post in this thread, and if you are posting from a temporary account, then please say so. I’ll contact you in a direct message, and if from a temporary account, ask for more info to verify you are indeed the person you claim to be. I’ll try to get you fixed up in the message and after you confirmed it worked in the DM, your post will be deleted from this thread again, so we can keep track … --- _[View the full topic](https://forums.plex.tv/t/not-receiving-email-verification-email/807705)._