# Not receiving emails from plex for password reset

**URL:** https://forums.plex.tv/t/not-receiving-emails-from-plex-for-password-reset/238063
**Category:** General Discussions
**Created:** [June 7, 2018, 2:44am UTC](https://forums.plex.tv/t/not-receiving-emails-from-plex-for-password-reset/238063 "2018-06-07T02:44:33Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![BassettTv\_s](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@BassettTv\_s](https://forums.plex.tv/u/BassettTv_s)
#### Post date: [June 7, 2018, 2:44am UTC](https://forums.plex.tv/t/not-receiving-emails-from-plex-for-password-reset/238063/1 "2018-06-07T02:44:33Z")

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I am not getting an email from plex to when I try to reset my accounts password. My email is b\_-\_----------  
If someone can help me I would greatly appropriate it.  
Thanks  
Ben

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [June 7, 2018, 2:47am UTC](https://forums.plex.tv/t/not-receiving-emails-from-plex-for-password-reset/238063/2 "2018-06-07T02:47:41Z")

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I sent you a PM

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 8, 2020, 1:08am UTC](https://forums.plex.tv/t/not-receiving-emails-from-plex-for-password-reset/238063/3 "2020-01-08T01:08:49Z")

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