# Not Receiving Password Reset Emails
**URL:** https://forums.plex.tv/t/not-receiving-password-reset-emails/778917
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [March 1, 2022, 11:23pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/778917 "2022-03-01T23:23:04Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@plexthrow](https://forums.plex.tv/u/plexthrow)
#### Post date: [March 1, 2022, 11:23pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/778917/1 "2022-03-01T23:23:04Z")
I’m not receiving password reset emails when trying to gain access to my main account.
I see the cause in previous threads may be marking a Plex email as spam. Email is [email removed]
I’ve checked all my spam folders and similar.
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 1, 2022, 11:28pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/778917/3 "2022-03-01T23:28:33Z")
I didn’t see any attempts to send a password reset on your account. I just had one sent to the email on the account.
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### Author:  [@plexthrow](https://forums.plex.tv/u/plexthrow)
#### Post date: [March 1, 2022, 11:33pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/778917/4 "2022-03-01T23:33:20Z")
That’s part of the problem I am having. This account I’m signed in with is a throwaway because I couldn’t sign in with my main account email.
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### Author:  [@plexthrow](https://forums.plex.tv/u/plexthrow)
#### Post date: [March 1, 2022, 11:33pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/778917/5 "2022-03-01T23:33:56Z")
And I can’t post the email I need the password reset sent to, I guess, so I don’t know how to get the support I need.
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### Author:  [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 1, 2022, 11:36pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/778917/6 "2022-03-01T23:36:45Z")
> [@plexthrow](#):
>
> And I can’t post the email
I saw the email (ends in 85) . I removed it so the whole world didn’t know your email.
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### Author:  [@plexthrow](https://forums.plex.tv/u/plexthrow)
#### Post date: [March 1, 2022, 11:40pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/778917/7 "2022-03-01T23:40:17Z")
Ah, just received it. It was just significantly delayed for some reason.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [May 30, 2022, 11:40pm UTC](https://forums.plex.tv/t/not-receiving-password-reset-emails/778917/8 "2022-05-30T23:40:47Z")
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