# Not seeing the transcode performance I should be with new GPU **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [December 22, 2020, 5:30pm UTC](https://forums.plex.tv/t/not-seeing-the-transcode-performance-i-should-be-with-new-gpu/668465 "2020-12-22T17:30:15Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![cyr0nk0r](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@cyr0nk0r](https://forums.plex.tv/u/cyr0nk0r)\ **Post date:** [December 22, 2020, 6:21pm UTC](https://forums.plex.tv/t/not-seeing-the-transcode-performance-i-should-be-with-new-gpu/668465/2 "2020-12-22T18:21:06Z")
This seems to be an ongoing issue for almost 2 years. > [@Hardware acceleration in Windows VM on ESXi](https://forums.plex.tv/t/hardware-acceleration-in-windows-vm-on-esxi/221907): > > Hi there, I wasn’t able to find an existing discussion and I’m not sure if it belongs right here in “Windows” but I decided to write it down here, because it’s matching my environment. I read the [article](https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/ "article")about hardware acceleration and noted that this feature isn’t possible in virtual machines due to not exposing “low-level video hardware to the guest operating system”. My PMS is running on a Windows Server 2012 R2 virtual machine on ESXi 6.0 and I do have a Intel Quick Sync compatible CPU (X… > [@HW transcoding isn’t working smoothly with Nvidia GPU](https://forums.plex.tv/t/hw-transcoding-isn-t-working-smoothly-with-nvidia-gpu/382006): > > I’ve got plenty of 4k HDR HEVC remuxes, I know you shouldn’t transcode 4k hdr as it washes out ecc., but I would like to do that sometime. The thing is: I added a p2000 to my i5 4440, and it’s not working, it buffers every 30 second. The cpu usage is 40% but the GPU doens’t seem to like that video format and doesn’t decode that (gpu usage 10%). What’s wrong? Everything else is being transcoded correctly, latest plex version (non beta), latest drivers, win 10 PRO. Someone said that you CANNOT t… Did I make a bad investment getting the plex pass? Is there a different GPU that is confirmed not to have these problems? I don’t mind getting something different than the P2000 as long as its going to work as expected. --- _[View the full topic](https://forums.plex.tv/t/not-seeing-the-transcode-performance-i-should-be-with-new-gpu/668465)._