# Noticed odd behavior with "Remote Access"

**URL:** https://forums.plex.tv/t/noticed-odd-behavior-with-remote-access/440957
**Category:** General Discussions
**Created:** [August 2, 2019, 10:33pm UTC](https://forums.plex.tv/t/noticed-odd-behavior-with-remote-access/440957 "2019-08-02T22:33:18Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![JasonNalley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jasonnalley/32/24210_2.png) [@JasonNalley](https://forums.plex.tv/u/JasonNalley)
#### Post date: [August 2, 2019, 10:33pm UTC](https://forums.plex.tv/t/noticed-odd-behavior-with-remote-access/440957/1 "2019-08-02T22:33:19Z")

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Plex Server for Windows Version: 1.16.3.1433

So, this may be nothing, but, for about a week maybe two, I open my settings, and “Remote Access” has the not accessible icon next to it. When I click on it, the page loads and says Not accessible outside your network in red, and if I wait about 3-5 seconds, it then refreshes (on its own) and says “Fully Accessible outside of your network” and everything goes green with a check mark. Is this behavior expected? It never used to do this, it seems like it may have only started happening since the last server upgrade.

I should note, this doesn’t seem to cause any issues, I am fully and directly accessible outside even when it’s red and says it’s not, I still see users connecting, etc… It _ **seems** _ as if it is just not working properly…

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### Author: ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)
#### Post date: [August 3, 2019, 12:56am UTC](https://forums.plex.tv/t/noticed-odd-behavior-with-remote-access/440957/2 "2019-08-03T00:56:49Z")

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> [@JasonNalley](#):
>
> Is this behavior expected?

Very. This always happens to me. Always.  
And just did it now…

 ![ra01](https://global.discourse-cdn.com/plex/original/3X/d/8/d85989fdad2683f7c0c49bf41fa4abe03d2b63ca.png)  
 ![ra02](https://global.discourse-cdn.com/plex/original/3X/1/4/145b8e85a3eb6bf7245e74c83f9579b5b43f9be2.png)  
btw, I’m on version 1.13.8, Windows. Again… Always happens.

> [@JasonNalley](#):
>
> I am fully and directly accessible outside even when it’s red and says it’s not, I still see users connecting, etc… It _ **seems** _ as if it is just not working properly…

That does not happen all that much but does sometimes…

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [November 1, 2019, 12:56am UTC](https://forums.plex.tv/t/noticed-odd-behavior-with-remote-access/440957/3 "2019-11-01T00:56:52Z")

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