# Notification when Plex player loses connection with server **URL:** \ **Category:** Feature Suggestions\ **Created:** [August 13, 2021, 12:28pm UTC](https://forums.plex.tv/t/notification-when-plex-player-loses-connection-with-server/736101 "2021-08-13T12:28:22Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Duke\_Duchy\_of\_DB](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@Duke\_Duchy\_of\_DB](https://forums.plex.tv/u/Duke_Duchy_of_DB)\ **Post date:** [August 13, 2021, 12:28pm UTC](https://forums.plex.tv/t/notification-when-plex-player-loses-connection-with-server/736101/1 "2021-08-13T12:28:22Z")
Can a notification be added in Plex app when the player device loses connection with the server? It would help me as my server randomly stops the Plex app. I’m sure other users would fine this useful as well. Thanks. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [August 13, 2021, 12:49pm UTC](https://forums.plex.tv/t/notification-when-plex-player-loses-connection-with-server/736101/2 "2021-08-13T12:49:22Z")
What exact use case do you have in mind? Is this about Notifying the server owner about a disconnect from a client (e.g. client crashed, loss of network, streaming error) or informing the end user that their current stream is about to disconnect / has disconnected? Or something else entirely? There’s a few similar suggestions aiming at specific scenarios like dealing with a server crash or telling users their connection is down > [@PMS Crash User Script or Notification](https://forums.plex.tv/t/pms-crash-user-script-or-notification/227220): > > When PMS crashes there is the ability to automatically upload the crash report which leads me to believe other actions could be done. I like to see the ability to either notify the PMS Admin when PMS crashes or else have a script run. This would be after the crash report processing is finished. Today when PMS crashes the only way I know is because the PLEX app on one of my devices can not connect to the PMS or if I go the the machine running PMS or the PLEX icon disappears from the Notificatio… > [@\[iOS\] Music streaming needs to handle connection drops](https://forums.plex.tv/t/ios-music-streaming-needs-to-handle-connection-drops/71292): > > The new music queues and shuffle functions are really nice and the UI has what is needed to work as a music player however it is not reliable. The client locks up, crashes or just stops streaming if the connection drops. Other streaming apps like slacker radio handle this much more gracefully. Since connection speeds often allow for downloading faster than playback I would suggest buffering one song in advance and keeping one song behind in buffer when streaming. I think this would allow f… ---
**Author:** ![Drake718](https://avatars.discourse-cdn.com/v4/letter/d/3e96dc/32.png) [@Drake718](https://forums.plex.tv/u/Drake718)\ **Post date:** [August 13, 2021, 1:42pm UTC](https://forums.plex.tv/t/notification-when-plex-player-loses-connection-with-server/736101/3 "2021-08-13T13:42:26Z")
I’d like to be able to set up an email to myself if Plex crashes so I can go and restart it so I don’t miss any recordings. ---
**Author:** ![Duke\_Duchy\_of\_DB](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@Duke\_Duchy\_of\_DB](https://forums.plex.tv/u/Duke_Duchy_of_DB)\ **Post date:** [August 13, 2021, 2:02pm UTC](https://forums.plex.tv/t/notification-when-plex-player-loses-connection-with-server/736101/4 "2021-08-13T14:02:11Z")
Somehow, someway a notification the Plex service is not connected, or stopped. This is not the same as server crash. I looked on my server, Synology NAS, and there is no setting to “notify” when a package on the server has been stopped. So…I’m wondering if there is a way for the Plex apps to notify a user of the app the server lost connection. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [August 13, 2021, 2:31pm UTC](https://forums.plex.tv/t/notification-when-plex-player-loses-connection-with-server/736101/5 "2021-08-13T14:31:09Z")
I suppose that’s a wide area. The package itself stopped is certainly something where the NAS will be a better source for a notification. As for connectivity… do you mean connections between the server and plex.tv or individual clients? ---
**Author:** ![Duke\_Duchy\_of\_DB](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@Duke\_Duchy\_of\_DB](https://forums.plex.tv/u/Duke_Duchy_of_DB)\ **Post date:** [August 13, 2021, 4:00pm UTC](https://forums.plex.tv/t/notification-when-plex-player-loses-connection-with-server/736101/6 "2021-08-13T16:00:36Z")
Hello sir. Individual clients. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [August 13, 2021, 4:11pm UTC](https://forums.plex.tv/t/notification-when-plex-player-loses-connection-with-server/736101/7 "2021-08-13T16:11:08Z")
So you want a notification if a client looses its connection while playing media? Just wondering what that’s going to tell you as it’s going to be tricky to distinguish what has actually caused that issue (Plex, OS issue, actual network drop…).