# Notifications not saving **URL:** \ **Category:** Plex Players\ **Tags:** server-linux, ios-legacy\ **Created:** [January 30, 2024, 12:03am UTC](https://forums.plex.tv/t/notifications-not-saving/867715 "2024-01-30T00:03:11Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![mluker](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@mluker](https://forums.plex.tv/u/mluker)\ **Post date:** [January 30, 2024, 12:03am UTC](https://forums.plex.tv/t/notifications-not-saving/867715/1 "2024-01-30T00:03:11Z")
Using the iPhone app (on two separate devices) when I access the notifications section on the plex phone app via my profile \> settings gear \> notifications it takes forever to load and once it does, any changes made here are lost. This happens on multiple devices all different accounts. The other question is, on my phone it shows I have plex pass under my user profile and I am able to get to the plex notification settings from the native iOS notifications screen. On a different plex home account they do not see the notifications button in the native iOS notifications section for plex. Their user also doesn’t show a plex pass badge on their profile but I thought home users all shared the same plex pass from the server. Any ideas on any of these issues? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [January 30, 2024, 4:26am UTC](https://forums.plex.tv/t/notifications-not-saving/867715/2 "2024-01-30T04:26:54Z")
I don’t understand if you mean the notification settings in the iOS app or the iOS settings to allow notifications. Alss are you using multiple Plex accounts on the same device under multiple device accounts/appleIDs? > [@mluker](#): > > Their user also doesn’t show a plex pass badge on their profile but I thought home users all shared the same plex pass from the server. They don’t have one. You do. They just get to use the mobile apps and some player based features such as skip intro. They won’t get Plex Pass features for their own Plex Media Server if they have one. ---
**Author:** ![mluker](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@mluker](https://forums.plex.tv/u/mluker)\ **Post date:** [January 30, 2024, 3:24pm UTC](https://forums.plex.tv/t/notifications-not-saving/867715/3 "2024-01-30T15:24:09Z")
There are two ways to get to notifications for the Plex iOS app. 1. From the app itself by going to my profile \> gear icon \> notifications. or 2. Using the native iOS notifications \> plex \> ‘Plex Notification Settings’ ![image](https://global.discourse-cdn.com/plex/original/4X/9/f/e/9fe4927d6e2ae49268049efc7ae72cc90f2e4df5.jpeg) Both of these options pull up the same notification screen which looks like this: ![image](https://global.discourse-cdn.com/plex/original/4X/8/2/e/82e6723985b457e4ed907ba4048fcf87f18edcbd.jpeg) My questions are: 1. No other users accounts (only mine, I have plex pass) which are part of my ‘plex family’ have the '‘Plex Notification Settings’ option at the bottom screen (see the first picture) in the native iOS notifications for Plex (maybe because they do not have plex pass?) 2. No matter what changes any of us make on the notification screen (the second picture) to update what notifications we want to receive the changes are not saved. It always resets all notification settings back to ‘On’. ---
**Author:** ![d0ri0](https://avatars.discourse-cdn.com/v4/letter/d/bbe5ce/32.png) [@d0ri0](https://forums.plex.tv/u/d0ri0)\ **Post date:** [February 3, 2024, 9:29am UTC](https://forums.plex.tv/t/notifications-not-saving/867715/4 "2024-02-03T09:29:44Z")
I have the exact same issue on ios. I also tested on android device and there it show a error about “Notification settings saving failed.” ![Screenshot_20240203_101653](https://global.discourse-cdn.com/plex/original/4X/a/9/4/a948c486bfa77ee844d9cfb0604541e8dd04cdb2.png) ---
**Author:** ![d2freak](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/d2freak/32/111000_2.png) [@d2freak](https://forums.plex.tv/u/d2freak)\ **Post date:** [February 3, 2024, 3:29pm UTC](https://forums.plex.tv/t/notifications-not-saving/867715/5 "2024-02-03T15:29:57Z")
Oh so that’s why my notifications aren’t working. Yes I just noticed this same thing on the Android phone client. Trying to go into settings → notifications times out and gives an error. ![Screenshot_20240203-162516](https://global.discourse-cdn.com/plex/original/4X/0/e/1/0e1dc13538d46d77a16bc4504b6f011a088ac8c5.jpeg) It says “unexpected error” and “the notification settings could not be fetched”. ---
**Author:** ![mluker](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@mluker](https://forums.plex.tv/u/mluker)\ **Post date:** [February 6, 2024, 3:48am UTC](https://forums.plex.tv/t/notifications-not-saving/867715/6 "2024-02-06T03:48:08Z")
@BigWheel any follow up on this bug? ---
**Author:** ![d0ri0](https://avatars.discourse-cdn.com/v4/letter/d/bbe5ce/32.png) [@d0ri0](https://forums.plex.tv/u/d0ri0)\ **Post date:** [February 7, 2024, 8:52pm UTC](https://forums.plex.tv/t/notifications-not-saving/867715/7 "2024-02-07T20:52:37Z")
I have just tried again now and everything works fine regarding the notifications 👍 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 7, 2024, 8:52pm UTC](https://forums.plex.tv/t/notifications-not-saving/867715/8 "2024-05-07T20:52:49Z")
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