# Now my server is gone

**URL:** <https://forums.plex.tv/t/now-my-server-is-gone/765826>\
**Category:** Plex Media Server\
**Tags:** server-windows, plex-web\
**Created:** [December 22, 2021, 4:02pm UTC](https://forums.plex.tv/t/now-my-server-is-gone/765826 "2021-12-22T16:02:50Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![tykechandler](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@tykechandler](https://forums.plex.tv/u/tykechandler)\
**Post date:** [December 22, 2021, 4:02pm UTC](https://forums.plex.tv/t/now-my-server-is-gone/765826/1 "2021-12-22T16:02:50Z")

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Suddenly my server is gone. Can’t connect to it at all. Server is my XHD, directly into my laptop. Latest version of Plex, updated just to be sure. Worked great yesterday. No changes to my computer. I have verified everything that I can from the troubleshooting. It just won’t connect. I’ve rebooted my modem/router and restarted my laptop as well. It’s just like it’s gone. I do NOT want to make a new server because I will lose my playlists, collections, updated tags, etc. What is the remedy?

A Frustrated PlexPass Subscriber that might just go back to Spotify

 ![Untitled](https://global.discourse-cdn.com/plex/original/4X/c/9/0/c905715c20c7b3394fe7efceeae4cb1c52e91125.jpeg)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 22, 2021, 4:18pm UTC](https://forums.plex.tv/t/now-my-server-is-gone/765826/2 "2021-12-22T16:18:43Z")

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Can you still access your server through the bundled version of Plex Web (e.g. [http://127.0.0.1:32400/wb](http://127.0.0.1:32400/wb) if you’re on the same machine; http://[PMS IP address]:32400/web otherwise)?  
Did you perhaps recently change your account’s password and check the option to sign-out all devices?

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**Author:** ![tykechandler](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@tykechandler](https://forums.plex.tv/u/tykechandler)\
**Post date:** [December 22, 2021, 6:31pm UTC](https://forums.plex.tv/t/now-my-server-is-gone/765826/3 "2021-12-22T18:31:20Z")

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hmmm…I did change my password and I think I did check sign-out. But I also signed back in using my updated password

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**Author:** ![tykechandler](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@tykechandler](https://forums.plex.tv/u/tykechandler)\
**Post date:** [December 22, 2021, 6:33pm UTC](https://forums.plex.tv/t/now-my-server-is-gone/765826/4 "2021-12-22T18:33:49Z")

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THIS WORKED!!!

I accessed my server through plex web and was able to reclaim it!!! Thank you so so so so much!!!

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 22, 2021, 7:07pm UTC](https://forums.plex.tv/t/now-my-server-is-gone/765826/5 "2021-12-22T19:07:31Z")

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Signing in the web app does not sign-in your server. That’s why you had to reclaim it (which requires a local connection).

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**Author:** ![tykechandler](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@tykechandler](https://forums.plex.tv/u/tykechandler)\
**Post date:** [December 22, 2021, 7:20pm UTC](https://forums.plex.tv/t/now-my-server-is-gone/765826/6 "2021-12-22T19:20:24Z")

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thank you again, very much!!! i never would have figured that out on my own, and i was pretty crestfallen at the prospect of having to re-do my server form scratch. THANK YOU!!!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 22, 2022, 7:21pm UTC](https://forums.plex.tv/t/now-my-server-is-gone/765826/7 "2022-03-22T19:21:08Z")

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